EMEA Sales Planning Lead

4 weeks ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

Position: Sales Strategy & Operations Lead

The AWS EMEA SARL (UK Branch) organization supports Fortune 200 enterprise organizations with multi-national operations and decentralized IT decision making in their journey to AWS. Within AWS, the Retail & CPG (RCG) Industry team is seeking an experienced Sales Strategy & Operations Lead who will serve as a trusted advisor to the RCG EMEA Sales Leaders and sales teams, supporting their business operations both tactically and strategically.

This role will partner with our global account management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities. This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to drive standardization, automation, and scalability across our core processes.

Key Job Responsibilities
  • Contribute to global RCG industry strategy and vision, and partner with sales leader to drive execution in the region
  • Participate in the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
  • Collaborate with other operations managers to identify and implement best practices across regions
  • Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews
  • Lead strategic planning and annual planning activities for account teams
  • Develop management dashboards and reports that are actionable and automated, in collaboration with AWSI central Business Intelligence team
  • Drive process improvement and change management – lead and deliver training
  • Create and manage the operating cadence for account teams
  • Analyze data and trends to make informed recommendations to managers and drive change
  • Define requirements for specific tooling to support processes and optimize their day-to-day work
  • Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs
A Day in the Life

This role will help lead EMEA-wide Sales Operations functions for the RCG Industry Business unit, and will work closely with peers across the global sales ops team, the EMEA sales/technical teams, the IBU leader, and various stakeholders across AWS. The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence.

About the Team

Our international, diverse team is going above and beyond for our most significant and influential customers in Retail & CPG. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Minimum Requirements
  • Experience using Microsoft Excel to manipulate and analyze data
  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • Demonstrated successful track record in planning and executing strategic and operational deliverables
  • Bachelor's Degree or equivalent experience
  • Experience presenting to senior leadership
  • Strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses
  • Strong written and verbal communication skills, with experience presenting to senior leadership
About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

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