Service Support Specialist

2 weeks ago


Reading, Reading, United Kingdom Sterling Recruitments Full time
Job Description
As an Administrative Services Assistant at Sterling Recruitments, you'll play a vital role in supporting our engineers and ensuring the smooth operation of our day-to-day activities. Your primary responsibilities will include scheduling engineer callouts, processing completed jobs for invoicing, and maintaining accurate stock levels by liaising with the stock manager.

Key Tasks:
  1. Scheduling Engineer Callouts: You will be responsible for scheduling engineers for client callouts and regular services. This includes coordinating schedules, allocating tasks, and ensuring timely completion of assignments.
  2. Processing Completed Jobs: You will ensure that completed jobs are accurately processed for invoicing. This includes verifying job details, updating records, and submitting invoices for payment.
  3. Liaising with Stock Manager: You will work closely with the stock manager to maintain accurate stock levels and ensure that all necessary supplies are ordered in a timely manner.
  4. Escalating Issues: If any issues arise during the course of your duties, you will promptly escalate them to your manager for resolution.

Requirements and Qualifications:
To succeed in this role, you will need to possess excellent administrative skills, a keen eye for detail, and the ability to multitask and prioritise tasks effectively. A background in customer service or administration would be beneficial, as would experience working with software packages such as BigChange. You must also be proficient in Microsoft Office applications and have strong communication skills.

Salary and Benefits
This role offers a competitive salary of £24,500 per annum, based on experience, plus a range of benefits including pension scheme, life insurance, and generous holiday allowance.

  • Reading, Reading, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is seeking highly skilled professionals to join their team as Higher Education Support Specialists - Autism Spectrum Conditions (ASC). This rewarding role involves providing one-to-one support to students with ASC, helping them develop coping strategies and techniques to overcome their disability-related difficulties.The successful...


  • Reading, Reading, United Kingdom First Class Support Full time

    We are currently recruiting for a highly skilled Academic Support Specialist to join our team at First Class Support. Your role will involve providing tailored, one-to-one support to students on the Autistic Spectrum, helping them address barriers to their learning and develop strategies to overcome challenges such as anxiety and stress situations,...


  • Reading, Reading, United Kingdom Rockfield Specialist Recruitment Full time

    We are seeking a highly motivated and organized Operations and Logistics Assistant to join our team at Rockfield Specialist Recruitment. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.The main responsibilities of this role include:Order Fulfillment: Process orders from customers,...

  • Support Specialist

    6 days ago


    Reading, Reading, United Kingdom Creative Support Ltd Full time

    About the RoleWe are currently recruiting for a Support Worker to join our dedicated team in Reading. As a Support Worker, you will be responsible for providing person-centered care and support to individuals with learning disabilities. Your primary focus will be on enabling service users to live independently and participate in activities that bring them...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Job Title: Service Desk Support SpecialistJob Description for Service Desk Support SpecialistJob Description and ResponsibilitiesService Desk Support Specialist OverviewProvide exceptional service desk support ensuring a positive and efficient experienceHandle 1st line support enquiries resolving issues related to O365 Cloud services desktop support...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    Role OverviewWe are seeking a skilled Customer Service and Support Specialist to join our small friendly Customer Service Team at Xact Placements Limited in Reading, Berkshire.This is an excellent opportunity for an individual who enjoys providing exceptional customer service and support. The successful candidate will play a pivotal part in supporting key...


  • Reading, Reading, United Kingdom First Class Support Full time

    Company OverviewFirst Class Support is a dedicated organization committed to providing exceptional academic support to students with disabilities. Our mission is to recruit highly skilled professionals who make a positive impact on the lives of students pursuing higher education across the UK.SalaryWe offer a competitive hourly rate of £30.00 per hour,...


  • Reading, Reading, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is a leading recruitment agency for the Probation service nationwide. We are currently recruiting for a challenging role in Reading, providing exceptional opportunities for career development and community impact.As a Probation Service Officer, you'll be responsible for managing your own caseload of individuals on probation,...


  • Reading, Reading, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is currently seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for processing applications accurately and timely. Your key responsibilities will include gathering additional information, creating and logging communications, and managing tasks through...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    About the Role: We are seeking a highly motivated and organised Service Desk Support Specialist to join our small but dynamic team. As the first point of contact for clients, you will handle inquiries via phone and email, coordinate facilities services, and manage supplier relationships.Main Responsibilities:Coordinate facilities services, including managing...


  • Reading, Reading, United Kingdom Service Care Solutions Full time

    Make a Difference with Service Care Solutions: As the leading recruitment agency for the Probation service nationwide, we strive to provide job opportunities that positively impact society. We're now recruiting for an Offender Rehabilitation Specialist in Reading, where you'll play a vital role in helping service users complete their community work...


  • Reading, Reading, United Kingdom Service Care Solutions Full time

    We are recruiting for a Court Liaison Specialist in Reading, where you will play a crucial role in supporting individuals on probation. As a specialist in this field, you will work closely with our delivery team to place offenders in suitable community placements and provide ongoing support and motivation throughout their sentence.In this dynamic role, you...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a skilled Service Desk Support Specialist to join their team. This role offers a unique opportunity to work with a dynamic organization that provides top-tier Facilities Infrastructure Services. With a focus on delivering exceptional customer service, this position requires strong communication skills and the ability to...


  • Reading, Reading, United Kingdom First Class Support Full time

    Role OverviewSpecialist Mentors play a vital role in helping students with Autism navigate the challenges of Higher Education. By providing tailored support, you will empower these individuals to succeed academically and personally. Your expertise will enable them to develop strategies for managing anxiety, improving concentration, and maintaining a healthy...


  • Reading, Reading, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is recruiting for a Specialist One-to-One Study Skills and Strategy Support Tutor to work with Higher Education students.Salary: £30-£40 per hourJob DescriptionWe have students with Autistic Spectrum Conditions who require one-to-one support with their higher education studies.Key Responsibilities:Work with an Individual Learning Plan...


  • Reading, Reading, United Kingdom Rockfield Specialist Recruitment Full time

    About the RoleThis is an exciting opportunity for an ambitious individual to join our client's sales operations team.The successful candidate will be responsible for processing orders, managing stock levels, and updating internal systems.The role involves working closely with the 3PL and customer-facing teams to ensure smooth delivery operations.Salary:...


  • Reading, Reading, United Kingdom Berkshire Healthcare Foundation Trust Full time

    Join Berkshire Healthcare Foundation Trust as a Peer Support Specialist and make a meaningful difference in the lives of others. As a specialist in recovery from substance misuse and mental health vulnerabilities, you will provide expert guidance and support to service users navigating the criminal justice system.This rewarding role offers an attractive...


  • Reading, Reading, United Kingdom Tech4 Full time

    Job OverviewWe are Tech4, a leading IT solutions provider seeking a highly skilled and enthusiastic Technical Help Desk Professional to join our busy IT team in Reading. As an IT Support Specialist, you will be responsible for delivering exceptional technical support to end-users, resolving complex issues, and collaborating with the team to drive service...


  • Reading, Reading, United Kingdom NHS Full time

    Job Summary:We are seeking a highly motivated and detail-oriented IT Support Specialist to join our clinical application support service. As a key member of our team, you will provide technical support to customers via various communication channels, ensuring timely and effective resolution of issues.About Us:Berkshire Healthcare NHS Foundation Trust is a...


  • Reading, Reading, United Kingdom Service Care Solutions Full time

    Service Care Solutions, a leading provider of recruitment services, is seeking an experienced Contract Law Specialist to join their team on a remote basis. The ideal candidate will be responsible for handling commercial contracts from start to finish, advising on procurement matters, and assisting with the development of the council's commercial team.The...