Sales and Retention Consultant
3 weeks ago
Our client in Farnborough is seeking a Sales and Retention Consultant to support their team.
Daily Responsibilities
- Deliver exceptional customer service to existing clients and identify opportunities to increase customer base.
- Establish and maintain relationships with new business accounts and customers.
- Engage with prospect clients who have inquired about medical insurance through our websites.
- Discuss customer requirements for medical insurance, including budget, pre-existing conditions, level of cover, and geographical area of cover.
- Utilize the Company CRM system efficiently.
- Resolve customer complaints and issues promptly.
- Assist customers throughout the sale process and during the first year of the policy with queries, administration, and paperwork.
- Proficiency in IT, Excel, Outlook, and other software is required.
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