Customer Success Advocate

2 days ago


Winsford, Cheshire, United Kingdom SYNETIQ Ltd Full time

Synetiq Ltd invites applications from experienced Client Managers to fill a vacancy based in Winsford. This is an excellent opportunity to take your career to the next level, working with a dynamic team to deliver exceptional results for our clients.

About the Role

As a Client Manager, you will play a key role in developing and implementing strategies to meet client needs, ensuring seamless interactions and high levels of customer satisfaction. You will work closely with internal stakeholders to drive client success, identifying opportunities for growth and improvement.

The ideal candidate will possess a strong understanding of the waste management and recycling industry, with a proven track record of delivering results in a fast-paced environment. You will be highly organized, with excellent communication and interpersonal skills, and the ability to build strong relationships with clients and colleagues alike.

Key Responsibilities:

  • Lead a portfolio of clients to achieve exceptional service delivery and high levels of client satisfaction
  • Develop and maintain strong relationships with clients, providing expert advice and guidance as needed
  • Collaborate with internal stakeholders to deliver high-quality services to clients
  • Contribute to the development of new business opportunities and revenue growth

What We Offer:

  • A competitive salary of £55,000 - £70,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance, pension scheme, and generous annual leave allowance
  • Opportunities for career development and progression within a growing and ambitious organization
  • A collaborative and supportive work environment, with regular team-building activities and social events

Requirements:

  • Minimum 5 years of experience in a similar role, preferably in the waste management or recycling industry
  • Proven track record of building and maintaining strong relationships with clients
  • Excellent communication and interpersonal skills, with the ability to adapt to different situations and personalities
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Highly organized, with a proven ability to manage multiple priorities and deadlines


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