Traffic Management Assistant
2 weeks ago
We are seeking a highly motivated and organized Hire Desk Administrator to join our team at HB People Recruitment & HR Specialists.
This challenging yet rewarding role involves delivering top-notch customer service and supporting administrative tasks in a fast-paced hire desk environment.
Key Responsibilities:
- Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues effectively.
- Support the sales team by assisting with quotes, availability checks, and follow-up on potential leads.
- Efficiently manage hire orders, returns, and exchanges, ensuring seamless delivery and collection of equipment.
- Maintain accurate records, prepare necessary documentation, and report on transactions, customer interactions, and inventory levels.
- Liaise with logistics and operations teams to coordinate delivery and collection of equipment.
- Resolve customer complaints and issues promptly and professionally.
Requirements:
- Previous experience in a hire desk, customer service, or administrative role.
- Strong organizational skills and excellent communication skills.
- Proficiency in MS Office (Word, Excel, Outlook) and familiarity with the temporary traffic industry.
The successful candidate will enjoy a competitive salary of £30k, demonstrating our commitment to fair compensation and employee satisfaction.
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