Traffic Management Assistant

2 weeks ago


Winsford, Cheshire, United Kingdom HB People Recruitment & HR Specialists Full time
Job Requirements">

We are seeking a highly motivated and organized Hire Desk Administrator to join our team at HB People Recruitment & HR Specialists.

This challenging yet rewarding role involves delivering top-notch customer service and supporting administrative tasks in a fast-paced hire desk environment.

Key Responsibilities:

  • Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues effectively.
  • Support the sales team by assisting with quotes, availability checks, and follow-up on potential leads.
  • Efficiently manage hire orders, returns, and exchanges, ensuring seamless delivery and collection of equipment.
  • Maintain accurate records, prepare necessary documentation, and report on transactions, customer interactions, and inventory levels.
  • Liaise with logistics and operations teams to coordinate delivery and collection of equipment.
  • Resolve customer complaints and issues promptly and professionally.

Requirements:

  • Previous experience in a hire desk, customer service, or administrative role.
  • Strong organizational skills and excellent communication skills.
  • Proficiency in MS Office (Word, Excel, Outlook) and familiarity with the temporary traffic industry.

The successful candidate will enjoy a competitive salary of £30k, demonstrating our commitment to fair compensation and employee satisfaction.



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