Hotel Reception Supervisor
4 weeks ago
About the Role
As a Front Office Supervisor at DoubleTree by Hilton Harrogate Majestic, you will be responsible for ensuring that all reception duties are carried out efficiently and effectively. You will be the first point of contact for guests and will be responsible for handling all enquiries, comments, and complaints in a professional and courteous manner.
About You
We are looking for a candidate with previous experience in a hotel environment, who has excellent communication skills and a strong command of the English language. You will be an outgoing and flexible individual who is able to work effectively as part of a team and provide excellent customer service at all times.
Key Responsibilities
- Ensure that all reception duties are carried out efficiently and effectively
- Handle all enquiries, comments, and complaints in a professional and courteous manner
- Work effectively as part of a team to provide excellent customer service
- Previous experience in a hotel environment is essential
What We Offer
We offer a competitive salary and benefits package, as well as the opportunity to work for a well-established and reputable hotel chain. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity.
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