Dining Services Supervisor

2 weeks ago


Harrogate, North Yorkshire, United Kingdom Visit Lake District Full time

As a Dining Services Supervisor with Classic Lodges, you will be responsible for providing a professional service to our guests at Lakeside Hotel & Spa. You will be an enthusiastic person who has a passion for customer service and hospitality, has great communication skills, and is able to build a rapport with residents and non-residents.

The role will include key responsibilities such as:

  1. Ensuring the restaurant is set in time for service to the highest standard.
  2. Ensuring the appearance of employees is to an appropriate standard.
  3. Conducting regular training sessions with staff members to ensure menu knowledge is up to date.
  4. Overseeing breakfast or evening service.
  5. End of night stock requisitions.

Benefits include:

  1. Share of monthly tips (circa £1 per hour worked).
  2. Extra holiday days for each year of service (max 33 days).
  3. Employee Assistance Programme – Hospitality Action.
  4. Discounted Bed & Breakfast stays at hotels within the group (£25 per night).
  5. Discounted F&B (Food 35% & Beverage 50% – when eating) when staying at a Classic Lodges Hotel.
  6. Free meals on duty.
  7. Access to training courses and apprenticeships.
  8. Annual Long Service, Employee of the Quarter & Special Awards.
  9. Annual Long Service Dinner (for those with 5+ years service).
  10. Group Annual Awards Dinner, Harrogate.

This role includes a variety of shifts including weekends and evenings.


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