Dining Services Supervisor
2 weeks ago
As a Dining Services Supervisor with Classic Lodges, you will be responsible for providing a professional service to our guests at Lakeside Hotel & Spa. You will be an enthusiastic person who has a passion for customer service and hospitality, has great communication skills, and is able to build a rapport with residents and non-residents.
The role will include key responsibilities such as:
- Ensuring the restaurant is set in time for service to the highest standard.
- Ensuring the appearance of employees is to an appropriate standard.
- Conducting regular training sessions with staff members to ensure menu knowledge is up to date.
- Overseeing breakfast or evening service.
- End of night stock requisitions.
Benefits include:
- Share of monthly tips (circa £1 per hour worked).
- Extra holiday days for each year of service (max 33 days).
- Employee Assistance Programme – Hospitality Action.
- Discounted Bed & Breakfast stays at hotels within the group (£25 per night).
- Discounted F&B (Food 35% & Beverage 50% – when eating) when staying at a Classic Lodges Hotel.
- Free meals on duty.
- Access to training courses and apprenticeships.
- Annual Long Service, Employee of the Quarter & Special Awards.
- Annual Long Service Dinner (for those with 5+ years service).
- Group Annual Awards Dinner, Harrogate.
This role includes a variety of shifts including weekends and evenings.
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