Digital Service Strategy Lead
4 weeks ago
About the Role
As a Digital Service Strategy Lead, you will be responsible for developing and implementing a user-centric service design strategy for Universal Credit. This role requires strong leadership skills to guide a team of designers in creating innovative solutions that meet the needs of users.
Key Responsibilities
- Develop and implement a user-centered design approach to service design
- Lead a team of designers to create high-quality design deliverables
- Analyze research findings and data to inform design decisions
- Communicate design insights and recommendations to senior stakeholders
Requirements
- Proven experience in service design and leadership roles
- Strong understanding of user-centered design principles and practices
- Excellent communication and leadership skills
What We Offer
- A competitive salary of up to £83,957
- A comprehensive benefits package including flexible working, time off volunteering, and discounts on shopping and travel
- Opportunities for professional development and career progression
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