Service Design Lead

2 weeks ago


Manchester, United Kingdom DWP Digital Full time £83,957
Lead Service Designer

Salary:

Up to £83,957 per annum.

A leading role in DWP Digital seeks a skilled professional to join their team as a Service Design Lead. This is an exciting opportunity to shape the future of public services and make a real difference in people's lives.

About the Role
  • We are seeking a highly motivated and experienced individual to lead our service design efforts. The successful candidate will have a strong understanding of user needs and be able to communicate complex ideas effectively.
  • This role involves working closely with cross-functional teams to develop innovative solutions that meet the needs of citizens and businesses.
  • The ideal candidate will have a proven track record of delivering high-quality service design work and be passionate about driving change through design.
Key Responsibilities
  • Develop and implement service design strategies that align with business objectives.
  • Lead the creation of engaging experiences for users through research, analysis, and concept generation.
  • Collaborate with stakeholders to identify opportunities for improvement and develop effective solutions.
  • Analyze data and insights to inform design decisions and measure the impact of service design initiatives.
  • Mentor and support junior designers to develop their skills and knowledge.
What You'll Get
  • A competitive salary of up to £83,957 per annum.
  • A comprehensive benefits package including a pension scheme, flexible working options, and opportunities for professional development.
  • The chance to work on high-profile projects that have a direct impact on people's lives.
  • A collaborative and supportive team environment that encourages innovation and creativity.
Where You'll Work

You will be based in one of our modern digital hubs in Leeds, London, or Manchester.


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