Operations Team Manager

4 weeks ago


Chester, Cheshire, United Kingdom Northreach Full time

Operations Team Manager

At Northreach, we're looking for a skilled Operations Team Manager to join our team. As a key member of our operations team, you'll play a critical role in delivering a first-class service to our clients and customers.

Key Responsibilities:

  • Manage day-to-day operations, ensuring seamless delivery of services
  • Implement business strategies, working closely with the Senior Operations Manager
  • Train new processes and procedures, embedding a smooth customer journey
  • Monitor performance, ensuring customer satisfaction is of the highest standard

Requirements:

  • Proven track record of delivering results in a fast-paced environment
  • Strong leadership and coaching skills, with experience in team management
  • Knowledge of financial services, regulatory factors, and policies
  • Ability to communicate effectively, with a hands-on approach

About Northreach:

We're a dynamic recruitment agency, committed to providing a seamless and personalized recruitment experience. Our mission is to create a positive work environment that encourages equality, innovation, and professional growth.



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