Operations Team Manager
4 weeks ago
Operations Team Manager
At Northreach, we're looking for a skilled Operations Team Manager to join our team. As a key member of our operations team, you'll play a critical role in delivering a first-class service to our clients and customers.
Key Responsibilities:
- Manage day-to-day operations, ensuring seamless delivery of services
- Implement business strategies, working closely with the Senior Operations Manager
- Train new processes and procedures, embedding a smooth customer journey
- Monitor performance, ensuring customer satisfaction is of the highest standard
Requirements:
- Proven track record of delivering results in a fast-paced environment
- Strong leadership and coaching skills, with experience in team management
- Knowledge of financial services, regulatory factors, and policies
- Ability to communicate effectively, with a hands-on approach
About Northreach:
We're a dynamic recruitment agency, committed to providing a seamless and personalized recruitment experience. Our mission is to create a positive work environment that encourages equality, innovation, and professional growth.
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