Operations Manager

4 weeks ago

Chester, Cheshire, United Kingdom nirvana managed services Full time

Job Summary:

Nirvana Managed Services is seeking a highly skilled and experienced Cleaning Operations Manager to oversee the daily cleaning operations of our business. The successful candidate will be responsible for managing a team of cleaning staff, coordinating schedules, maintaining supplies, and ensuring compliance with health and safety regulations.

Key Responsibilities:

  • Team Management:
    • Recruit, train, and supervise cleaning staff to ensure they have the necessary skills and tools to perform their duties effectively.
    • Develop and manage staff schedules to ensure adequate coverage for all shifts and locations.
    • Conduct regular performance reviews and provide ongoing coaching and support to team members.
    • Handle employee relations issues, including disciplinary actions when necessary.
  • Operations Management:
    • Oversee the daily cleaning operations to ensure all areas meet company and client standards.
    • Develop and implement cleaning protocols, schedules, and procedures to ensure efficiency and effectiveness.
    • Monitor the quality of cleaning services through regular inspections and audits, taking corrective actions as needed.
    • Coordinate with other departments to ensure seamless operations and address any issues that arise.
  • Client and Customer Relations:
    • Act as the primary point of contact for clients regarding cleaning services, ensuring their needs are met and issues are promptly addressed.
    • Build and maintain strong relationships with clients, regularly soliciting feedback to improve service quality.
    • Handle customer complaints and service recovery in a timely and professional manner.
  • Health and Safety Compliance:
    • Ensure all cleaning operations comply with health and safety regulations and company policies.
    • Conduct regular safety audits and implement corrective measures as needed.
    • Provide ongoing training to staff on safety procedures, the use of cleaning equipment, and hazardous materials handling.
  • Budget and Inventory Management:
    • Develop and manage the cleaning department budget, controlling costs while maintaining service quality.
    • Monitor and manage inventory levels of cleaning supplies, ensuring timely ordering and stock management.
    • Identify opportunities for cost savings and process improvements without compromising service quality.
  • Reporting and Documentation:
    • Prepare regular reports on cleaning operations, including staff performance, customer satisfaction, and budget adherence.
    • Maintain accurate records of cleaning schedules, staff assignments, and inventory levels.
    • Ensure all incidents, accidents, and near misses are documented and reported in line with company procedures.
  • Continuous Improvement:
    • Identify and implement opportunities to improve cleaning processes, efficiency, and service quality.
    • Stay updated with industry trends and best practices, integrating relevant advancements into operations.
    • Lead or participate in special projects aimed at enhancing the overall effectiveness of cleaning operations.

Requirements and Qualifications:

  • Education:
    • High school diploma or equivalent required; a degree in Business Management, Facilities Management, or a related field is preferred.
  • Experience:
    • Minimum of 5 years of experience in cleaning or facilities management, with at least 2 years in a supervisory or managerial role.
    • Experience managing a diverse team and working in a customer-focused environment.
  • Skills:
    • Strong leadership and team management skills.
    • Excellent organizational and time management abilities.
    • Strong problem-solving skills and attention to detail.
    • Proficiency in Microsoft Office Suite and experience with scheduling and inventory management software.
    • Excellent communication and interpersonal skills.
  • Certifications:
    • Relevant certifications in cleaning, facilities management, or health and safety.

Benefits:

  • Salary: £33,000, with bonuses of £4,000 when targets are met.
  • Mileage allowances.

  • Operations Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom CVS Group Plc Full time

    We are seeking an Operations Manager to join our team at {company}. In this role, you will be responsible for operational efficiency and process optimization across various departments. Key responsibilities include:Process Analysis and Improvement: Conduct thorough analysis of current processes and identify areas for improvement. Develop and implement...

  • Operations Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Job Title: Operations ManagerNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional...

  • Senior Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Hickorys Smokehouse Full time

    Job Title: Head of OperationsJob Summary:We are seeking a highly skilled and experienced Head of Operations to join our team at Hickory's Smokehouse. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, leading and motivating our teams, and driving business growth.Key...

  • Site Operations Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Barrett Steel Limited Full time

    Site Operations Role OverviewThe purpose of this site operations role is to oversee the day-to-day operations on site.Responsibilities• Oversee site operations ensuring all goods are received, stock picks are carried out accurately, and processing is complete.• Lead the team to meet and exceed productivity, operating cost, customer service, and quality...

  • Maintenance Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Maintenance Operations ManagerWe are seeking a highly skilled and experienced Maintenance Operations Manager to oversee the maintenance operations of our hotel. As the Maintenance Operations Manager, you will be responsible for ensuring that all equipment and facilities are in good working order, and that any maintenance issues are addressed promptly and...

  • Operations Team Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Job Title: Operations Team ManagerJob Summary:We are seeking an experienced Operations Team Manager to join our team at Northreach. As a key member of our operations team, you will be responsible for delivering a first-class service to our clients and customers.Key Responsibilities:Manage the day-to-day operations of the team, ensuring that all tasks are...

  • Highways Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Barrett Steel Full time

    Job Summary:As a Works Manager at Barrett Steel, you will be responsible for leading a team to meet and exceed productivity, operating cost, customer service, and quality target levels. The role involves load planning, goods-in, and office management, ensuring all operations comply with Health and Safety, Quality, Environmental, and Group policies. You will...

  • Operational Site Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Barrett Steel Limited Full time

    Key Responsibilities:Reporting to the Operations Director, the Site Operations Leader will be responsible for managing the team on site and undertaking general site responsibility. A strong focus on operational excellence, ensuring, and improving a level of productivity, profitability and efficiency which meets the site's business requirements, whilst...

  • Traffic Management Operative

    3 days ago

    Chester, Cheshire, United Kingdom COLAS ROAD UK Full time

    Key ResponsibilitiesAs a Traffic Management Operative, your duties will include:Maintenance of highway infrastructure, including patching, gully emptying, and soft estate clearanceWinter maintenance and emergency responseTraffic management and incident responseOperation of company plant and fleetEffective time management and administrative tasksRequirements:...

  • Maintenance Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Maintenance Operations ManagerThe Queen at Chester Hotel, Premier Collection By Best Western is seeking a skilled Maintenance Operations Manager to oversee the maintenance operations of our hotel. As a key member of our team, you will be responsible for ensuring that all equipment and facilities are in good working order, and that any maintenance issues are...

  • Warehouse Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom DCT Recruitment Full time

    Warehouse Supervisor Job Description at DCT RecruitmentJob Summary:DCT Recruitment is seeking a highly organized and detail-oriented Warehouse Supervisor to oversee the efficient operation of our warehouse. The ideal candidate will have significant experience in warehouse management and logistics, with a proven track record of maintaining accurate inventory...

  • Horticultural Operations Manager

    1 month ago

    Chester, Cheshire, United Kingdom phs Group Full time

    Horticultural Operations ManagerAbout the RoleWe are seeking a skilled Horticultural Operations Manager to support the management of our operations and ensure the effective management of labour, productivity, quality control, and safety measures.Key ResponsibilitiesSupport in the management of operations and labourResponsible for quality control and safety...

  • Restaurant Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    Restaurant Operations ManagerLead a team of professionals in a 4-star hotel restaurant with a proven track record of success.Key responsibilities include:Managing daily restaurant operations to ensure exceptional customer service and high-quality food.Developing and implementing strategies to increase revenue and improve efficiency.Collaborating with the...

  • Senior Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Proactive Personnel Ltd Full time

    Job Title: Senior Operations ManagerProactive Personnel Ltd is seeking a highly skilled Senior Operations Manager to join our team. As a key member of our production department, you will be responsible for managing the production team to deliver performance against agreed KPIs. Your duties will include managing the hygiene activities across site, maintenance...

  • Culinary Operations Manager

    1 month ago

    Chester, Cheshire, United Kingdom One Retail Full time

    Culinary Excellence at One RetailWe're seeking a seasoned Catering Manager to lead our culinary and service teams in delivering exceptional food experiences for our customers. As a key member of our team, you'll oversee all catering operations, ensuring seamless execution and maintaining the highest standards of quality and customer satisfaction.Key...

  • Operations Team Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Operations Team Leader Job DescriptionAt Northreach, we are seeking an experienced Operations Team Leader to join our team. As a key member of our operations team, you will play a critical role in delivering a first-class service to our clients and customers.Key Responsibilities:Manage the day-to-day operations of the team, ensuring that all tasks are...

  • Automotive Operations Manager

    1 month ago

    Chester, Cheshire, United Kingdom E3recruitment Full time

    The SHE Manager will play a crucial role in ensuring the safety and efficiency of operations across the UK for a leading chemical manufacturer. The company is committed to maintaining the highest standards in Safety, Health, Environmental, Industrial Quality, Security, and Regulatory compliance.Key Responsibilities:Develop and implement SHEQ&S policies and...

  • Restaurant Operations Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Restaurant ManagerThe Queen at Chester Hotel, Premier Collection By Best WesternKey Responsibilities:Manage the day-to-day operations of the restaurant, ensuring high-quality service and food presentation.Lead a team of staff, providing guidance and support to achieve excellent customer satisfaction.Develop and implement strategies to increase revenue and...

  • Horticultural Operations Manager

    3 days ago

    Chester, Cheshire, United Kingdom phs Group Full time

    Horticultural Operations ManagerAbout the RoleWe are seeking a skilled Horticultural Operations Manager to join our team at phs Greenleaf.ResponsibilitiesSupport in the management of operations and ensure effective management of labour, productivity, quality control and safety measures.Attend sites and assist with installations, quality checks and site...

  • Restaurant Operations Manager

    1 month ago

    Chester, Cheshire, United Kingdom Frisch's Full time

    Restaurant Operations ManagerAbout the Role:The Restaurant Operations Manager supports the General Manager in achieving the restaurant's objectives and aligning with Frisch's vision of being an outstanding workplace, dining venue, and business. This role is key to staff training and development, cost management, inventory ordering, and assisting in financial...