Operations Team Manager

4 weeks ago


Chester, Cheshire, United Kingdom Northreach Full time

Job Title: Operations Team Manager

Job Summary:

We are seeking an experienced Operations Team Manager to join our team at Northreach. As a key member of our operations team, you will be responsible for delivering a first-class service to our clients and customers.

Key Responsibilities:

  • Manage the day-to-day operations of the team, ensuring that all tasks are completed to a high standard.
  • Develop and implement new processes and procedures to improve efficiency and effectiveness.
  • Coach and train team members to ensure they have the skills and knowledge needed to perform their roles.
  • Monitor and report on team performance, identifying areas for improvement and implementing changes as needed.
  • Collaborate with other teams to ensure seamless communication and delivery of services.

Requirements:

  • Proven experience in operations management, preferably in a financial services environment.
  • Strong leadership and coaching skills, with the ability to motivate and develop team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

About Northreach:

Northreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional growth.



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