Hotel Reservations Director
4 hours ago
We are seeking an exceptional Room Reservations Team Leader to join the Maybourne Reservations team at the Corporate Office. The successful candidate will oversee the day-to-day operations of the room reservations department, ensuring seamless guest experiences and maximizing revenue opportunities.
About Maybourne:
Maybourne owns and manages a collection of luxury hotels, including Claridge's, The Connaught, The Berkeley, and others. Our properties offer unparalleled service, amenities, and settings for guests to unwind and indulge in fine dining and entertainment experiences.
Key Responsibilities:
- Manage and coordinate room reservations across multiple properties
- Maintain high levels of customer satisfaction through effective communication and problem-solving
- Analyze market trends and competitor activity to optimize pricing and inventory strategies
- Collaborate with hotel teams to ensure smooth guest check-ins, check-outs, and stay extensions
Requirements:
To be considered for this position, candidates must possess excellent leadership skills, a keen understanding of the hospitality industry, and the ability to multitask efficiently. A degree in Hospitality Management or a related field is preferred, along with prior experience in room reservations or a similar role.
What We Offer:
As a member of our team, you can expect competitive compensation, comprehensive benefits, and ongoing training opportunities to enhance your professional development. Based on industry standards and regional market conditions, we estimate the salary range for this position to be around £60,000-£80,000 per annum, depending on qualifications and experience.
About the Location:
Our corporate office is situated in a prime location, offering easy access to public transportation and various amenities for employees. You will have the opportunity to work alongside a talented and dedicated team, sharing knowledge and best practices to drive success.
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