Operations Executive, Pan EMEA Capital Markets Specialist

2 weeks ago


London, Greater London, United Kingdom JLL Full time
Operations Executive, Pan EMEA Capital Markets

JLL is seeking a highly skilled Operations Executive to support the day-to-day operations and strategy execution of the Pan EMEA Capital Markets platform.

Key Responsibilities:
  • Support the implementation of operational business process improvements, focusing on sharing best practices, process standardization, and training.
  • Assist the Operations Director in running Sector SMT meetings, coordinating agenda topics, and following up on actions.
  • Support the day-to-day operations of the Pan EMEA teams, adhering to standard procedures for issue escalation.
  • Manage resource allocation, ensuring the business has the necessary resources to meet targets, leveraging the wider JLL network.
  • Review and update people data for the Pan EMEA teams, including mapping CM population across EMEA sectors.
  • Collaborate with the business support team to coordinate joiner, leaver, and mover processes, maintaining Pan EMEA team organizational charts.
  • Support the Pan EMEA Finance Business Partner in the monthly flash process, ensuring timely submissions from Pan EMEA teams.
  • Provide information to team leads for monthly process, including YTD revenue reports and Capforce pipeline.
  • Work with team leaders to ensure Capforce pipeline reflects real-time deal movement, supporting EMEA Executive Committee reporting and business-wide pipeline management.
  • Support the operations of the Pipeline Management process for EMEA Capital Markets, sharing best practices across teams.
  • Run integrity reports to monitor Pan EMEA Capital Markets project setup and invoicing accuracy and timeliness.
Requirements:
  • Excellent communication skills, with the ability to engage with senior stakeholders.
  • Intermediate level of Excel.
  • Strong working knowledge of Capforce CRM system.
  • SME on JLL EMEA C2B processes.
  • Collaborative, with a willingness to learn new skills and build strong relationships with internal collaborators.
  • Exemplary interpersonal skills, fostering strong relationships with internal collaborators.
  • Knowledge of the European real estate investment markets is an advantage.
  • Excellent academic record.


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