Operational Transformation Director

2 days ago


London, Greater London, United Kingdom Staysure Group Full time
Job Description

We are seeking a highly experienced Operational Transformation Director to join our team at Staysure Group. The successful candidate will be responsible for driving strategic change across the operational functions, aligning with our business outcomes and enablers.

This role involves leading a team of Operational Delivery Managers to drive growth, optimise customer journeys, find and deliver operational efficiencies, and maximise internal technological capabilities. The individual must ensure that these changes embed while maintaining the company's agility, efficiency, and customer focus.

The ideal candidate will possess strong leadership and interpersonal skills, effective communication, and the ability to inspire and motivate teams to embrace change. Data-driven decision making, strategic thinking, multi-project management, risk management, knowledge of transformation methodologies, change management, customer experience, and innovation are also essential skills for this role.

Bonus skills include insurance industry or similar sector experience, operational leadership, and understanding how to embed change effectively. At Staysure Group, we value diversity and inclusion, and our compass points to creating an inclusive environment where skills take precedence over checkboxes.

As a Transformation Leader, you will have the opportunity to assemble a diverse team, work on exciting projects, and receive comprehensive training and development opportunities. Our salary package includes up to 80,000 per annum, depending on experience.



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