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Transformation Director for Insurance Portfolio

1 month ago


London, Greater London, United Kingdom ExlService Holdings, Inc. Full time
Unlock Growth Opportunities in Insurance

As a seasoned Transformation Director at EXLService Holdings, Inc., you will be responsible for leading large existing Personal lines Tier 1 insurance group accounts. You will work closely with Heads of Transformation and Client Director strategy to integrate and align our outsourcing and transformation solutions.

With over 55,000 strong team members across six continents, EXL offers a global presence and expertise in digital solutions. Our Insurance Business Unit is successfully transforming operations of large insurance groups leveraging deep domain expertise and customer intelligence.

This role entails building and nurturing strong networks, connecting with Heads of Transformation, Heads of Change, and Operations Directors in the assigned portfolio. You will orchestrate an external partnership network to deliver best-in-class solutions to client problems across the Personal Lines.

To excel in this position, you must have a minimum of 10 years of experience working within or with Insurance Companies. Proven senior-level account management skills across insurance stakeholders and influencers are essential. A good understanding of Policy and Claim Operations, Underwriting, Analytics, and Digital Operations/BPS, including emerging trends, is required.

About EXL

We are a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Our core values include innovation, collaboration, excellence, integrity, and respect. We offer a wide range of professional and personal development opportunities to our employees.

At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a competitive salary with a generous bonus, private healthcare, critical illness life assurance, income protection insurance, and a rewarding pension.