Resident Services Team Lead

5 days ago


Wolverhampton, Wolverhampton, United Kingdom Homes For Students Full time
Key Responsibilities

As a Resident Services Assistant, your primary responsibilities will include:

  • Providing a warm and friendly meet and greet service to our students and visitors
  • Handling customer and visitor inquiries via email, website, telephone, and in person
  • Operating a professional helpdesk and telephone service, responding promptly and helpfully to student queries
  • Assisting with various administrative tasks, such as data entry and record-keeping
  • Contributing to the overall success of our team by providing excellent customer service and support


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