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Repair Management System Coordinator

1 month ago

London, Greater London, United Kingdom Adecco UK Limited Full time
Job Overview:
Adecco UK Limited is seeking a highly skilled and motivated individual to fill the role of RMS Administrator. This position will involve managing the Repair Management System, collaborating with technicians and suppliers, and providing exceptional administrative support.

Responsibilities:
• Serve as the main point of contact for all RMS-related inquiries and support requests.
• Maintain and update the Repair Management System database, ensuring accurate and timely entry of repair orders.
• Collaborate with technicians and suppliers to track progress, monitor repair status, and resolve any issues.
• Generate regular reports and analyse data to identify trends, identify areas for improvement, and make recommendations.
• Coordinate shipping and logistics for repaired equipment to customers or internal departments.
• Provide general administrative support such as answering phone calls and maintaining documentation.

Requirements:
• Previous experience in an administrative role within a Technical/Repairs environment.
• Proficient in using Repair Management Systems, with a strong understanding of database management.
• Exceptional organisational skills with keen attention to detail.
• Strong analytical and problem-solving abilities, with the ability to think critically and make accurate decisions.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team environment.

Estimated Salary: £17.54 per hour.

About Us:
Adecco UK Limited is a disability-confident employer and a leading provider of temporary and permanent recruitment services.