Retail Operations Manager
1 month ago
Welcome to our world of premium fashion retail
We are a dynamic team driven by passion and ambition, with a strong focus on delivering exceptional customer service and driving sales growth.
Your Role:
- Maximise sales performance to exceed targets and identify opportunities for improvement
- Lead and motivate the team to achieve sales targets and drive sales growth
- Be a visible presence on the shop floor to drive sales and deliver exceptional customer service
- Ensure all team members have the tools and knowledge to deliver key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Drive and deliver key performance indicators
- Carry out additional duties as required within defined levels of responsibility and accountability
Your Profile:
- Previous retail experience in the premium sector is preferred
- You will be an exceptional people manager with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills to interpret financial and sales data
- A high level of brand awareness and product knowledge
- Awareness of the local area
- Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
The Rewards:
- Basic rate salary £28,256 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Company pension scheme
- Long service awards
- Part of the Fearless1000 Incentive Scheme
- Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
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