Retail Operations Manager

1 week ago


Rushden, Northamptonshire, United Kingdom MONSOON Full time

At Monsoon Accessorize, we are seeking a highly skilled and motivated Retail Operations Manager to join our team. This role is based in Rushden Lakes Accessorize store.

Job Summary

We are looking for an experienced Store Manager who will drive the performance of the store through managing and developing their team, leading by example on great customer service, product knowledge, and being a brand ambassador.

About the Role
  • Drive the performance of the store through managing and developing your team – leading by example on great customer service, product knowledge and being a brand ambassador.
  • Generating profit though exceeding KPI's, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.
  • Manage your store ensuring your team are motivated and knowledgeable to enable them to achieve excellence in their roles.
  • Take responsibility to ensure the store operates to maximise commercial opportunities to drive sales.
  • Ensure visual merchandising/window guidelines are communicated and implemented commercially for your store.
  • Identify strengths and development needs of your team to create a live succession plan for the store.
  • Provide support to other local stores as and when required.
About Us

We are a growing Company with stores in the UK, Republic of Ireland, and international markets. Our values and ethics go hand-in-hand, creating an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Requirements
  • Experience of managing a successful retail store.
  • An individual who demonstrates passion, drive, resilience, and a can-do approach.
  • Decision-making ability and a sense of ownership to take responsibility.
  • Has a proven record of delivering excellence in customer service both personally and through their team.
  • Communicates openly and effectively.
  • Demonstrates planning and organisational skills.
Benefits
  • A competitive salary (£45,000 - £55,000 per annum) dependent on experience.
  • An exciting bonus scheme.
  • A Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories.
  • A generous staff discount across Accessorize, Monsoon, and Monsoon Childrenswear which can be used in our stores and online.
  • An additional day's holiday to celebrate your birthday.
What We Offer

Monsoon Accessorize provides a diverse and inclusive workforce and environment where we value and respect every individual's unique contribution, enabling all employees to thrive and achieve their full potential.



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