Retail Store Operations Manager

1 week ago


Rushden, Northamptonshire, United Kingdom Seasalt Limited Full time
Seasalt Store Manager - 40 Hour Permanent Contract

About Seasalt Limited

At Seasalt, we're a thriving retail lifestyle brand who puts our customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.

About the Role

We now have a fantastic opportunity for a Store Manager to join our Rushden Lakes team. As a Store Manager, you'll be responsible for taking ownership of all aspects of running a successful Seasalt store. Leading the way with exceptional retail skills, product knowledge, and commercial know-how, you'll help us create a positive atmosphere and inspire your team to deliver excellent service.

  • Your Responsibilities
  • Coaching and developing your team to drive performance through formative feedback, 121's, and development plans
  • Creating a service culture within the store team that puts the customer at the heart of everything they do
  • Ensuring your store team are motivated to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
  • Taking ownership of sales, profitability, and KPI results, understanding what is required to drive performance in your store
  • Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities for the business
  • Implementing store visual merchandising, windows standards and guidelines, and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
  • Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features, and benefits
  • Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities, and store safety standards amongst others
  • Effectively recruiting a diverse and passionate team who confidently deliver excellent results
  • Being responsible for the store, ensuring all physical business assets are maintained and all losses are minimised
  • Identifying potential performance issues within your team and dealing with them effectively, either informally or formally

Your Benefits

As a Store Manager at Seasalt, you can expect a range of benefits, including:

  • A competitive salary of up to £30,000 dependent on experience
  • 34 days paid annual leave, increasing with length of service
  • A Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
  • Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
  • A flexible benefits scheme to personalise your benefits package
  • Enhanced family leave policies
  • A Pension Scheme with generous 7% employer contributions
  • A Life assurance programme
  • Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
  • Do Good Things with our one day per year paid volunteering opportunities
  • Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew
  • Hundreds of savings on top retailers and gym memberships through our discount hub

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