Contract Manager
2 weeks ago
Employer: King's College Hospital NHS Foundation Trust
The post holder will provide expert advice to Operational Managers and Clinical teams on commissioning and contractual issues. They will have knowledge of the NHS Contracts and the National Tariff Payment System and understand the changing nature of commissioning policy.
Effective communication, relationship building, and problem-solving skills are essential for this role. The Contract Manager will be well-organized, able to implement robust processes, and have a sound understanding of project management principles.
Key Responsibilities- Manage a portfolio of small/medium/large contracts with Commissioners, including ICBs, NHS England, Local Authority Commissioners, and other NHS Providers.
- Support the management of the entire process from the annual negotiation cycle to monthly analysis and reporting.
- Provide regular strategic insight, including development of NHS tariffs, financial analysis, and overview to support the Head of Contracts and other stakeholders.
- Develop and deliver improvement plans and manage key projects from time to time.
- Deliver a robust contract management function for designated contracts from the Trust's contract portfolio.
- Provide advice and guidance as an expert in their field with an in-depth knowledge of complex contract arrangements for designated areas of responsibility.
- Lead on contract management for this area for the team.
- Keep abreast of changing complex contractual guidance from all commissioners, including ICBs, NHS England, and Local Authority contracts for services.
- Develop detailed service specifications for inclusion within contract documentation.
- Lead contract negotiations for designated contracts and provide contract negotiation support to the Head of Contracts on wider contract portfolio through expert knowledge of the wider provider landscape and leverage opportunities.
- Responsible for contract development and contract finalisation, including contract value, with clearly defined processes for engaging internal and stakeholders.
- Provide and present complex contract and financial management information, analysis, and advice to the finance senior management team, operational managers, and other senior staff throughout the Trust to support understanding of performance against contractual agreements.
- Respond to variances in activity and financial information with external stakeholders, sensitively navigating negotiations where this is highly contentious.
- Ensure Contract Performance (Financial and Activity) is monitored to the agreed timeframes, i.e., monthly, quarterly, or half-yearly, and any variances investigated with Care Group teams and highlighted to the Head of Contracts.
- Manage the development and maintenance of an integrated financial performance report, including analysis of trends and forecasts for key areas of responsibility, e.g., Drugs or Devices, to support financial decision-making.
- Monitor and evaluate services in accordance with contracted activity levels and key performance/quality indicators, identifying risks/adverse variances and contribute to action plans and service developments.
- Ensure all managers are aware of, and act in accordance with, Standing Financial Instructions and internal Trust contract management processes.
- Play a key role in the relationship management with the commissioners and other external stakeholders, developing a deep understanding of their needs and helping to coordinate an organisation-wide response.
- Develop a deep understanding of services provided by the Trust, and their ongoing development, utilising strong relationships with Care Groups teams and Finance Business Partners, to support high-quality discussions with commissioners.
- Responsible for providing contract dispute resolution support to reach mutually acceptable solutions to contract issues.
- Recommend improvements and changes to local working practices and propose department-wide policy improvements.
- Highly developed analytical and interpretative skills to enable an extensive understanding of complex financial, information, and performance management needs of a large and complex organisation, enabling the production and presentation of financial and non-financial information to employees across the organisation.
- Extensive in-depth professional knowledge in a number of disciplines, e.g., contract negotiation, financial management, performance management, information systems, acute operational management.
- Detailed theoretical and practical knowledge of NHS Contracting/Commissioning regime; knowledge of the structure of the national tariff, and also the effects of policies such as CQUINS.
- Experience of project management.
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