Front of House Expert

2 weeks ago

London, Greater London, United Kingdom Dnevo Partners Limited Full time

Dnevo Partners Limited seeks a highly capable Front of House Expert to provide exceptional front of house service to our clients and visitors. This is a fantastic opportunity for someone who enjoys working in a fast-paced office environment, managing day-to-day operations, and ensuring seamless interactions with our team and clients.

Key Responsibilities:
  • Welcoming visitors and ensuring they receive a warm and professional reception, making them feel at ease and valued.
  • Preparing meeting rooms and arranging refreshments with precision and attention to detail, ensuring every event runs smoothly.
  • Handling incoming calls with excellent customer service skills, responding to queries and concerns promptly and professionally.
  • Managing day-to-day office operations, including facilities management, meeting room coordination, and maintaining a well-stocked office environment.
  • Collaborating with building management, IT support, cleaners, and other contractors to ensure seamless office operations and minimize disruptions.
  • Coordinating repairs and issues with building management in a timely manner, resolving problems efficiently and effectively.
  • Supporting staff social activities and events, promoting a positive and inclusive office culture and fostering strong relationships within the team.
  • Assisting with HR administration, including leave records, recruitment tasks, onboarding, and training coordination with accuracy and attention to detail.
  • Processing expenses, maintaining accurate records and ensuring compliance with company policies.
  • Providing administrative support to the Office Manager as needed, offering a helping hand whenever required.
  • Updating and maintaining office health and safety standards, prioritizing the well-being of our staff and visitors.
Requirements:
  • Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Previous experience in a front of house or hospitality role, preferably in an office setting.
  • Presentation skills with excellent telephone etiquette.
  • Strong attention to detail, ensuring accuracy in all tasks and responsibilities.
  • Excellent organisational skills, with ability to multitask effectively and efficiently.
  • Effective communication skills, facilitating smooth interactions and relationships with colleagues and clients.

Salary: £26,500 per annum, acknowledging the importance of this role in supporting our team's success and delivering exceptional results.

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