Customer Experience Representative

2 days ago


London, Greater London, United Kingdom Crezco Limited Full time

We are a technology-driven payments company, Crezco Limited, dedicated to making money easy worldwide.

About the Role:

As a Customer Service Advisor at Crezco, you will be the first point of contact for our customers across our product suite. Your primary goal is to provide exceptional support, ensuring customers get the best out of our technology. This role plays a crucial part in collecting customer feedback to inform product development and drive innovation in open banking payment solutions.

  • Collate and highlight customer feedback that aids product development and customer education, driving self-service opportunities.
  • Support the operations team during peak periods, multitasking across compliance and payment operations.
  • Engage in continuous improvement initiatives based on customer feedback.
  • Maintain high levels of creativity and problem-solving skills.
  • Foster excellent user experiences.
  • Benefit from company pension and health insurance plans.
  • Enjoy flexible working arrangements, including remote work options.
Interview Process:
  1. A technical/role-based interview with our Customer Support Manager and another Operations Manager (45 minutes).
  2. A final stage interview with the Head of Customer Operations and a member of our Senior Management.

The estimated salary for this position is £40,000 - £55,000 per annum, depending on experience and qualifications.



  • London, Greater London, United Kingdom Consumer brands Full time

    Job Title: Customer Experience RepresentativeAt Consumer Brands, we're seeking a Customer Experience Representative to join our team. As a key member of our customer support team, you'll be responsible for delivering exceptional customer service and ensuring that our clients' needs are met.Key Responsibilities:Provide timely and effective support to...


  • London, Greater London, United Kingdom Williams Lea Full time

    Job Description: Customer Experience RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative in the reprographics office. As a key member of our team, you will be responsible for delivering exceptional customer service, managing stationery orders, and maintaining a positive...


  • London, Greater London, United Kingdom Canada Goose Full time

    We're seeking a Customer Experience Representative to join our team at Canada Goose. As a key member of our retail team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.About the RoleThis is an exciting opportunity to work with a global brand that's passionate about building and sustaining an inclusive and...


  • London, Greater London, United Kingdom Sky Full time

    As a Customer Experience Representative at Sky, you will be the face of our brand, showcasing our products in a welcoming environment. Our store is conveniently located for customers to experience the benefits of our services.The key responsibilities of this role include:• Demonstrating expertise in our product offerings• Building strong relationships...


  • London, Greater London, United Kingdom Vodafone Full time

    Join Our Team">Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments?">We're looking for a Customer Experience Representative to join our Vodafone Partner store team in Walworth Road.">About the Role">In this role, you'll be the face of our store, interacting with customers, understanding their needs,...


  • London, Greater London, United Kingdom Pendragon Group Full time

    Job SummaryThis is an exciting opportunity to work as an Automotive Customer Experience Representative, playing a key role in delivering exceptional customer service and ensuring the satisfaction of our clients.About the RoleWe are seeking a highly motivated and results-driven individual with excellent communication skills to join our team. As an Automotive...


  • London, Greater London, United Kingdom Big Bus Tours Full time

    **Job Overview:** We are seeking a Sales and Customer Experience Representative to join our team at Big Bus Tours. As a Sales and Customer Experience Representative, you will be responsible for promoting our products and services, achieving sales targets, and providing exceptional customer service.The successful candidate will have excellent communication...


  • London, Greater London, United Kingdom Next Full time

    Role Overview:We are seeking a skilled and enthusiastic Customer Experience Representative to join our fast-paced store team.About the Role:In this dynamic position, you will have the opportunity to offer outstanding service and support to our customers, helping them find the perfect products for their needs.Your key responsibilities will include:Providing...


  • London, Greater London, United Kingdom CV-Library Full time

    About the OpportunityWe are seeking an experienced Customer Service Representative to join our team in Battersea, London. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to applicants visiting our embassy pavilion.You will be working on-site Monday to Friday, 7am-3:30pm, and will be responsible for...


  • London, Greater London, United Kingdom Neom Ltd Full time

    We are looking for a highly motivated and enthusiastic Sales and Customer Experience Representative to join our team at Peter Jones. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the wellbeing of our customers.The ideal candidate will have a passion for customer...


  • London, Greater London, United Kingdom Globalwomanmagazine Full time

    We are seeking an exceptional customer service professional to join our team at Global Woman Magazine. As a Customer Experience Representative, you will be the first point of contact for our members and users, responsible for providing top-notch support and engagement with our platform.Your primary goal will be to make our members feel at home when they...


  • London, Greater London, United Kingdom InMotion Ventures Limited Full time

    Join Our Team: InMotion Ventures Limited is seeking a highly skilled Freelance Vehicle Liaison Specialist to join our team. As an Automotive Customer Experience Representative, you will be responsible for delivering luxury cars across London and surrounding areas, ensuring vehicles are in immaculate condition, and providing outstanding customer...

  • Sales Representative

    2 weeks ago


    London, Greater London, United Kingdom Sunglass Hut Full time

    Sunglass Hut, a global leader in the eyewear industry, is seeking a highly motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for delivering exceptional customer service and driving sales results.We are committed to helping people see more and be more. Our mission is to provide high-quality products and...


  • London, Greater London, United Kingdom EE Retail Full time

    Key Details:Working Hours: 37.5 hours per weekLocation: High WycombeSalary: £12.34 per hour plus 20% on target commissionAt EE Retail, we believe that everyone's unique perspective and experiences are valuable assets to our team. As a Sales and Customer Experience Representative, you'll have the opportunity to bring your personality and skills to the role...


  • London, Greater London, United Kingdom Smiggle Full time

    About the RoleWe're seeking a passionate salesperson to join our team at Smiggle Brent Cross store. As a sales associate, you'll have the opportunity to create a unique and personalized experience for our customers and colleagues.ResponsibilitiesProvide exceptional customer service, ensuring our customers receive a memorable shopping experience.Work...


  • London, Greater London, United Kingdom Hemingways Marketing Services Ltd Full time

    Job Title: Seasonal Customer Care AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Care Associate. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Main Responsibilities:Provide...


  • London, Greater London, United Kingdom EE Full time

    Company OverviewAt EE, we're passionate about enhancing our customers' digital lives. Our team of skilled professionals work together to provide exceptional customer experiences.


  • London, Greater London, United Kingdom Pendragon Group Full time

    About the Role:We are seeking a highly skilled Receptionist to join our team at Pendragon Group.Your Key Responsibilities:Provide exceptional customer service, ensuring a smooth and efficient introduction to the sales team.Handle telephone inquiries with professionalism, establishing the customer's needs to ensure they are directed to the correct department...


  • London, Greater London, United Kingdom Charles Tyrwhitt Full time

    Our purpose at Charles Tyrwhitt is to 'Make it easy for men to dress well.' As a Customer Service Specialist, you will be instrumental in achieving this goal by providing exceptional service to our customers. With a focus on building relationships and driving sales, you will work closely with the sales and operations teams to deliver results-driven...


  • London, Greater London, United Kingdom Outdoor and Cycle Concepts Full time

    Unlock Your Potential in SalesWe are seeking an ambitious and customer-focused Sales Assistant to join our retail team at Outdoor and Cycle Concepts. As a valued member of our team, you will be responsible for delivering exceptional customer service, promoting a wide range of outdoor products, and contributing to the success of our stores.About the RoleAs a...