Venue Lead

1 day ago


London, Greater London, United Kingdom Change Hospitality Full time

Join our team at Change Hospitality as we seek a skilled and experienced General Manager to lead our high-volume Gastro Pub in North London.

This exciting opportunity offers a competitive salary of £65,000 + £10k KPI Bonus and a fun, dynamic work environment.

As a General Manager, you will oversee daily activities, manage budgets, and drive business growth.

We are looking for someone with proven experience in operational management, team leadership, and customer experience.

About the Role:

  • Operational Management: Oversee daily operations, ensuring smooth service and highest standards in food and drink.
  • Team Leadership: Recruit, train, and lead a team, fostering a positive working environment and promoting development within the team.
  • Customer Experience: Ensure consistently excellent experience for all guests, with an emphasis on high-quality service, hospitality, and attention to detail.
  • Financial Accountability: Manage budgets, control costs, and maximize profitability.
  • Business Development: Drive the business forward by implementing marketing strategies, growing footfall, and enhancing the pub's reputation.
  • Compliance: Ensure licensing, health & safety, and food safety regulations are met and upheld.

About You:

  • Proven experience as a General Manager in a high-volume, high-quality hospitality venue.
  • Strong leadership skills, with ability to motivate and manage a team.
  • Exceptional customer service skills and passion for the food and beverage industry.
  • Solid financial acumen, with experience managing budgets, costs, and revenue streams.
  • Knowledge of food, drink, and latest industry trends.
  • Strong communication and organisational skills, with attention to detail.

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