Arts Venue Operations Lead

5 days ago


London, Greater London, United Kingdom Journalofmusic Full time

Rich Mix, a vibrant arts centre in East London, is seeking a talented Arts Venue Operations Lead to join our team. As a key member of our team, you will play a vital role in delivering exceptional customer service, maximising revenue generation, and maintaining high standards of presentation and hygiene in our bars.

This is an excellent opportunity for someone looking to build a career in operations, customer service, or venue management. The successful candidate will be motivated, driven, and enthusiastic about sales and revenue generation.

We require a skilled and experienced individual who can take ownership of tasks, prioritise workload effectively, and make decisions under pressure. Strong numeracy, IT, and communication skills are essential.

The successful candidate will have experience of supervising staff, delivering excellent customer service, and managing cash handling and inventory. They will also have a proven ability to work independently and as part of a team, with a positive and flexible attitude.

Responsibilities and Requirements:

  • Supporting the Duty Manager in the bars, box office, and venue spaces
  • Delivering exceptional customer service and maximising revenue generation
  • Maintaining high standards of presentation and hygiene in the bars
  • Cellar management and stock ordering
  • Accurate stock and cash control

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