Director of Reservations Operations

6 days ago


Banbury, Oxfordshire, United Kingdom James Webber Recruitment Full time

About James Webber Recruitment

We are a leading recruitment agency specialising in hospitality jobs.

Job Summary

We are seeking an experienced Director of Reservations Operations to join our team. The successful candidate will be responsible for managing the reservations function, ensuring excellent customer service, and driving revenue growth.

The ideal candidate will have a strong background in hotel operations, with experience in managing a team and implementing efficient systems.

Main Responsibilities
  • To manage the reservations function, ensuring seamless delivery of excellent customer service.
  • To drive revenue growth through effective marketing and sales strategies.
  • To lead a team of reservation agents, providing guidance and support to ensure high performance.
Key Requirements
  • Degree in Hospitality or Business Administration.
  • Minimum 3 years' experience in hotel operations, with a focus on reservations management.
  • Strong leadership skills, with experience in managing a team.
  • Excellent communication and interpersonal skills.
  • Able to work effectively under pressure, meeting deadlines and targets.
Benefits
  • IRO £60,000 - £65,000 per annum.
  • Bonus scheme, offering up to 20% annual bonus.
  • Discount on overnight accommodation at our properties.
  • Discount on food and beverage at any of our hotels.
  • Opportunities for professional development and career advancement.


  • Banbury, Oxfordshire, United Kingdom James Webber Recruitment Full time

    About the RoleAs a seasoned hospitality professional, you will lead our reservations team to deliver exceptional guest experiences. With a passion for delivering results-driven solutions, you will be responsible for driving revenue growth and improving operational efficiency.We are seeking a highly motivated individual who shares our commitment to excellence...


  • Banbury, Oxfordshire, United Kingdom Reserve Bank of Australia Full time

    Cyber Intelligence Strategy DirectorThe Reserve Bank of Australia is seeking an experienced Cyber Intelligence Strategy Director to lead and develop the bank's cyber threat intelligence program. This role will be responsible for defining, executing, and maturing the strategic plan for the bank's cyber threat intelligence capabilities. The ideal candidate...


  • Banbury, Oxfordshire, United Kingdom James Webber Recruitment Full time

    Job Title: Head of Accommodation and SalesLocation: [Location]We are seeking an experienced Head of Accommodation and Sales to join our team. The successful candidate will be responsible for managing the sales and reservations function, ensuring excellent customer service, and driving revenue growth.Main ResponsibilitiesTo manage the sales and reservations...


  • Banbury, Oxfordshire, United Kingdom James Webber Recruitment Full time

    **Key Responsibilities:**Lead and inspire the reservations team to deliver outstanding service, ensuring all interactions reflect the standards expected by our discerning clientele.Oversee and optimize the reservations process across all properties, ensuring efficiency and attention to detail.Develop and implement mystery shopper programs to assess and...


  • Banbury, Oxfordshire, United Kingdom Reserve Bank of Australia Full time

    Cyber Threat Intelligence Program DirectorWe are seeking an experienced Program Director to lead our Cyber Threat Intelligence program. This role will be responsible for defining and delivering a comprehensive cyber threat intelligence program aligned with our organisation's cybersecurity strategy.About UsThe Reserve Bank of Australia is the nation's central...

  • Operations Director

    2 weeks ago


    Banbury, Oxfordshire, United Kingdom HelloFresh Full time

    About the RoleWe are seeking an experienced Operations Director to join our team at HelloFresh. This is a unique opportunity to lead our operations and drive business growth.As Operations Director, you will be responsible for overseeing the receipt of products through to production and dispatch of customer boxes. You will lead a team of Shift Managers and...


  • Banbury, Oxfordshire, United Kingdom Thomas Franks Ltd Full time

    Job Overview:A prestigious food service company in Oxford seeks an experienced Culinary Operations Director to oversee daily catering operations and manage the financial budget for a site serving approximately 100 daily visitors. This role operates Monday to Friday, offering free parking and access to on-site gym facilities.About Us:Thomas Franks Ltd is a...


  • Banbury, Oxfordshire, United Kingdom Zoop Recruitment Full time

    We are seeking a Director of Finance Operations to join our team and lead the implementation of Sage Intacct. As a key member of our management team, you will be responsible for ensuring accurate financial reporting and efficient workflow.Key Responsibilities:Process Improvement - Evaluate and refine financial processes to align with the new Sage Intacct...


  • Banbury, Oxfordshire, United Kingdom Reserve Bank of Australia Full time

    Manager of Cybersecurity OperationsThis is a unique opportunity to lead our Cybersecurity Operations team and drive the delivery of our organisation's cybersecurity strategy.About UsThe Reserve Bank of Australia is the nation's central bank, responsible for conducting monetary policy and maintaining a strong financial system.Key ResponsibilitiesDefine and...


  • Banbury, Oxfordshire, United Kingdom ZipRecruiter Full time

    About the RoleWe are seeking a highly skilled Operational Excellence Director to join our team at ZipRecruiter. In this role, you will be responsible for leading operational excellence efforts to drive business efficiency, effectiveness, and competitiveness.The ideal candidate will have a strong background in lean six sigma methodologies, excellent...


  • Banbury, Oxfordshire, United Kingdom Hana Group Full time

    Hana Group is committed to providing a unique and sustainable dining experience that showcases the art of Japanese cuisine. As our Food Operations Director, you will play a pivotal role in shaping the culinary direction of our restaurant.About the OpportunityThis exciting leadership role involves overseeing all aspects of food operations, from menu planning...


  • Banbury, Oxfordshire, United Kingdom ShootingUK Full time

    Director of Estate Operations - Sandricourt EstateWe're looking for a seasoned professional to take on the challenging role of Director of Estate Operations at the esteemed Sandricourt Estate in France.As a key member of the estate's management team, you'll be responsible for overseeing the planning and execution of various events, including shooting...


  • Banbury, Oxfordshire, United Kingdom JACOBS DOUWE EGBERTS Full time

    Company Overview: JACOBS DOUWE EGBERTS is a leading manufacturer of coffee and tea products. Our company values innovation, teamwork, and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development.Job Description: We are looking for a Warehouse Operations Director to lead our warehouse operations...


  • Banbury, Oxfordshire, United Kingdom JACOBS DOUWE EGBERTS Full time

    **Job Overview**We are seeking an experienced Manufacturing Operations Director to lead our Banbury transition project. As a key member of our team, you will be responsible for managing all aspects of the transition, ensuring seamless operations and maintaining high governance standards.The ideal candidate will have a strong background in complex...


  • Banbury, Oxfordshire, United Kingdom G4S Business Unit:US Youth Services Full time

    Job Description:G4S Business Unit: US Youth Services is seeking a highly skilled Commercial Operations Director to lead our commercial operations team.You will be responsible for implementing and embedding effective pre- and post-contract commercial management services, managing customer-driven commercial and financial requirements, and documenting all...


  • Banbury, Oxfordshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    We are WALLACE HIND SELECTION LIMITED, a renowned events company delivering bespoke experiences across the UK and Europe. We seek an experienced Event Operations Director to lead our team in delivering unforgettable events for discerning clients.\Estimated Salary: £42,000 per annum. The successful candidate will be responsible for overseeing event...


  • Banbury, Oxfordshire, United Kingdom HelloFresh Full time

    About the RoleWe are seeking a skilled Operations Director to lead our team and drive success in our operational shifts. This role involves working closely with our Senior Operations Manager to ensure seamless shift execution, maintaining high standards of quality, food safety, and team culture.Key Responsibilities:Lead a team of Shift Managers and Line...


  • Banbury, Oxfordshire, United Kingdom Jmosborne Full time

    About the RoleWe are seeking a highly skilled and motivated Estate Keeper and Sporting Director to join our team at J M Osborne Rural & Sporting on the Isle of Islay. The successful candidate will be responsible for overseeing the management of our estate's sporting potential, while ensuring the highest standards of animal welfare and habitat...


  • Banbury, Oxfordshire, United Kingdom HelloFresh Full time

    **Job Description:**As a Customer Experience Operations Director, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. You will lead a team of operational staff to ensure that all customer orders are fulfilled accurately and efficiently.**Key Responsibilities:Develop and implement strategies to...


  • Banbury, Oxfordshire, United Kingdom Ramsay Health Care Clinical Full time

    Role OverviewWe are seeking an experienced Clinical Operations Director to lead our recovery services at The Cherwell Hospital in Banbury, Oxfordshire.The Cherwell Hospital is a 40-bed inpatient unit and day-case facility specialising in Orthopaedic Surgery. Our hospital provides clinical care to private, insured and NHS patients, part of the Ramsay Health...