Director of Reservations Operations
6 days ago
About James Webber Recruitment
We are a leading recruitment agency specialising in hospitality jobs.
Job SummaryWe are seeking an experienced Director of Reservations Operations to join our team. The successful candidate will be responsible for managing the reservations function, ensuring excellent customer service, and driving revenue growth.
The ideal candidate will have a strong background in hotel operations, with experience in managing a team and implementing efficient systems.
Main Responsibilities- To manage the reservations function, ensuring seamless delivery of excellent customer service.
- To drive revenue growth through effective marketing and sales strategies.
- To lead a team of reservation agents, providing guidance and support to ensure high performance.
- Degree in Hospitality or Business Administration.
- Minimum 3 years' experience in hotel operations, with a focus on reservations management.
- Strong leadership skills, with experience in managing a team.
- Excellent communication and interpersonal skills.
- Able to work effectively under pressure, meeting deadlines and targets.
- IRO £60,000 - £65,000 per annum.
- Bonus scheme, offering up to 20% annual bonus.
- Discount on overnight accommodation at our properties.
- Discount on food and beverage at any of our hotels.
- Opportunities for professional development and career advancement.
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