Field Support Coordinator
23 hours ago
Home Support Matters delivers care and support across a wide range of home care services in Norfolk and Suffolk counties.
Job Description:
The successful candidate will work as a part-time Field Care Supervisor Support Administrator, supporting the quality team in ensuring high-quality care and support is delivered to customers. This role requires 5 hours of work per week over 3 days, with occasional travel to customers' properties in various towns.
Responsibilities:
- Evaluate the day-to-day care/support provided to customers through the quality review process
- Support with the collection, collation, and auditing of log and MAR charts, paper or digital
- Provide field supervision and competencies for care/support workers
- Work as part of the Quality team, providing cover for colleagues, supporting compliance, attending meetings, and any other duties that will improve the quality of care provided to customers
Requirements:
- Minimum of NVQ level 2 or equivalent, with a willingness to work towards level 3
- At least 2 years of experience working as a Care Worker
- Excellent Communication and Customer Service Skills
- Excellent administrative and Computer Literate skills
Benefits: Competitive salary and benefits package, opportunity to make a tangible impact in the lives of vulnerable individuals, supportive team environment committed to quality care and continuous improvement.
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