Care Team Coordinator
1 day ago
As a Care Team Coordinator at Home Support Matters, you will play a vital role in the day-to-day planning of our care team's workload.
This is an excellent opportunity for experienced care/support workers looking to elevate their careers or individuals who believe they have the skills and experience to pursue leadership roles within our dynamic team.
Key Responsibilities:
- Efficiently allocate care workers to customer visits, considering effective rostering practices.
- Support the care team in their daily tasks, ensuring they adhere to best practices.
- Assist Field Care Supervisors through effective communication, enabling timely risk assessments.
- Act as the primary contact for new referrals from private customers and social services teams.
- Record, investigate, and respond to complaints within specified timelines.
- Monitor and respond to Live Alerts promptly during the working day.
- Oversight of care workers to ensure they match customer requirements.
What You Will Gain:
- Opportunities for career advancement and growth within the organization.
- A comprehensive training program.
- A pension scheme to secure your financial future.
- A company mobile phone.
- Blue Light Card offering exclusive discounts.
- Ongoing support and development opportunities.
- An estimated salary of £25,000 - £30,000 per annum, depending on experience.
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