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Enterprise Dynamics CRM Specialist

1 month ago

London, Greater London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time £65,000 - £85,000
About the Role

Cognitive Group | Part of the Focus Cloud Group is a leading Microsoft Gold Partner, driving digital transformation at the enterprise scale. We're seeking a talented and passionate Dynamics CRM Developer to join our team.

Key Responsibilities
  • Lead and manage end-to-end implementation projects for CRM solutions, including requirements gathering, design, development, testing, and deployment.
  • Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximise the value of CRM.
  • Configure and customise CRM applications to meet client-specific needs, utilising in-depth technical knowledge and expertise.
  • Provide technical guidance and support to project teams, ensuring the delivery of high-quality solutions within defined timelines.
  • Conduct workshops, training sessions, and knowledge transfer activities to empower clients and project stakeholders.
Requirements
  • Extensive experience as a Technical Consultant, specialising in CRM Customer Engagement (CE) solutions.
  • Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customisation, and integration capabilities.
  • Proficiency in .NET, C#, JavaScript, and other relevant programming languages.
  • Demonstrated experience in leading CRM implementation projects from inception to completion.
  • Deep understanding of CRM best practices, industry trends, and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.