Dynamics CRM Specialist

3 weeks ago


London, Greater London, United Kingdom Rathbone Brothers Full time

Rathbones, a leading wealth management firm, is seeking an experienced Contract Dynamics CRM Analyst to join their team.

About the Role

The successful candidate will be responsible for capturing and analysing client feedback to provide actionable insights that improve client experience and drive strategic decisions.

Key Responsibilities

  • Collect and analyse client feedback from various channels, including surveys, direct interactions, and data sources.
  • Design and implement Voice of Client (VoC) programs to gather relevant client insights.
  • Present insights and recommendations to leadership, driving business decisions and strategies based on client sentiment and satisfaction data.

Requirements

  • Proven experience in client experience analysis, market research, or related roles.
  • Experience using CRM systems, VoC platforms, and client survey tools.
  • Familiarity with client satisfaction metrics such as Net Promoter Score (NPS) and client Satisfaction Score (CSAT).
  • Strong analytical skills and proficiency in data visualization tools and analytics software.


  • London, Greater London, United Kingdom Pearson Carter Full time

    We are seeking a highly skilled Dynamics 365 CE CRM specialist to join our dynamic team at Pearson Carter. The successful candidate will play a pivotal role in analysing business processes, gathering and eliciting requirements, identifying areas for improvement, and implementing CRM solutions that enhance overall operational efficiency and customer...


  • London, Greater London, United Kingdom Innovative Tech People Full time

    Role Overview:Dynamics CRM Implementation Specialist to lead the implementation of D365 CE solutions for clients.Key Responsibilities:Research and investigate client implementation requirements.Configure or customize systems to meet business needs.Conduct use case testing and system tests to verify configurations.Deliver pre-sales demonstrations and training...


  • London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

    Dynamics 365 CRM Consultant OpportunityEvery Cloud IT Recruitment Ltd. is seeking a skilled Dynamics 365 CRM Consultant to join a leading retail business on a 6-12+ month contract. This role offers 99% remote working with one day of travel to a Central London office per month.Key Responsibilities:Collaborate with stakeholders and users to gather requirements...


  • London, Greater London, United Kingdom Cornwallis Elt Ltd Full time

    About Cornwallis Elt LtdOur client, a leading pension provider in the City of London, is seeking an experienced Dynamics CRM Developer to join their team on a permanent basis. The primary purpose of this role is to design, develop, and maintain a CRM system using Dynamics 365, leveraging C# and the .NET framework.


  • London, Greater London, United Kingdom Reed Specialist Recruitment Full time

    Reed Specialist Recruitment is working with a leading consumer business in Bracknell to find a skilled CRM professional who can drive the success of their loyalty programme.About the RoleWe are looking for an experienced CRM Executive to join our client's team as a CRM Loyalty Manager. The ideal candidate will have a strong understanding of customer...


  • London, Greater London, United Kingdom CLARION HOUSING GROUP LIMITED Full time

    Job Title: Architect (contract or perm)Are you a skilled Dynamics CRM Architect looking for a new challenge? Do you have experience in designing and implementing technical solutions for business problems?About the RoleWe are seeking a highly experienced Dynamics CRM Architect to join our team at CLARION HOUSING GROUP LIMITED. As a key member of our technical...


  • London, Greater London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time £90,000 - £120,000

    Transformative Microsoft CRM ExpertiseAt Cognitive Group | Part of the Focus Cloud Group, we're seeking a talented Microsoft Dynamics CRM Solution Architect to spearhead change for organisations and businesses utilising Microsoft technology across Power Platform, Dynamics 365 CE, Dynamics 365 F&O and Azure. As a key member of our delivery team, you'll work...


  • London, Greater London, United Kingdom Avance Consulting Full time

    Job Role: CRM Technical ConsultantOverview: We are looking for a seasoned Microsoft Dynamics CRM technical consultant to join our team at Avance Consulting. As a CRM Developer, you will contribute to the team with knowledge of development in CRM On-Premise. You will work closely with analysts, PO, and key stakeholders to maintain and develop reliable...


  • London, Greater London, United Kingdom Ffactory Full time

    At Ffactory, we're seeking a skilled Senior Dynamics CRM Developer to join our team. As a key member of our technical team, you'll be responsible for designing, developing, and implementing custom solutions for our Dynamics CRM platform.This is a hands-on role that will challenge you to hone your skills in extending CRM with custom C# plugins, as well as...


  • London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

    We are seeking a skilled Dynamics CRM Solutions Architect to join our team at Endeavour Recruitment Solutions. The ideal candidate will have experience with Dynamics CRM (Versions 2015/2016/365) and a strong background in configuration and version upgrades. Key responsibilities include:Designing and implementing Dynamics CRM solutionsConfiguring and...


  • London, Greater London, United Kingdom Jas Gujral Full time

    Job Description:As a Senior Dynamics CRM Developer at Jas Gujral, you will be responsible for designing and implementing cloud-based CRM solutions using MS Dynamics CRM Online 2016 Update 1. Your expertise in C# and experience with Net interfaces (Web services, WCF services) will enable you to integrate Dynamics CRM with other systems. You will also assist...


  • London, Greater London, United Kingdom Avance Consulting Full time

    Job Title: MS Dynamics DeveloperLocation: London, UK. (Hybrid - 3 days per week)Job Type: PermanentYour Role:We are seeking a highly skilled MS Dynamics CRM Developer to join our esteemed banking institution. As a pioneer in the industry, we understand the importance of leveraging advanced technology to enhance our customer relationship management...


  • London, Greater London, United Kingdom Cognizant Full time

    Cognizant Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We're looking for a skilled Microsoft Dynamics CRM Developer to join our Business Applications team.As a member of our team, you'll be working on Dynamics 365 CRM solution implementations for...


  • London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

    About the Role:We are seeking a highly skilled Dynamics CRM Consultant to join our client, a leading Retail business with operations across the UK.Key Responsibilities:Work closely with stakeholders and users to gather requirements and provide business analysis.Assist the customer with the configuration and setup of D365 CRM.Collaborate with the MS...


  • London, Greater London, United Kingdom Ffactory Full time

    Ffactory is seeking a highly skilled Dynamics CRM Technical Lead to join our team. As a key member of our technology department, you will be responsible for leading the development and implementation of custom processes and plugins for our Dynamics CRM solution.About the RoleThis is an excellent opportunity for an experienced developer to take on a...


  • London, Greater London, United Kingdom Cumming Group UK & Europe Full time

    CRM Support & Training Specialist RoleWe are seeking a skilled CRM Support & Training Specialist to join our team at Cumming Group UK & Europe. The successful candidate will be responsible for providing first-line support for end users of Cumming's Dynamics 365 Sales, as well as conducting training sessions for new and existing users.Key...


  • London, Greater London, United Kingdom Tria Full time

    About the Role:The successful candidate will play a pivotal role in the development of our Microsoft Dynamics CRM platform, working closely with a collaborative and supportive team to enhance our digital capabilities and provide exceptional service to our valued clients. As a Senior Dynamics CRM Developer, you will be responsible for designing, developing,...


  • London, Greater London, United Kingdom Xcede Recruitment Solutions Full time

    Senior Dynamics CRM DeveloperWe're working with a global consulting leader on a strategic partnership with a major energy provider. We're looking for a Senior Dynamics CRM Developer to support and advance key custom applications like KYC systems and a workflow engine integrated with CRM 2015.Key Responsibilities:Maintain and enhance custom CRM 2015...


  • London, Greater London, United Kingdom N Consulting Ltd Full time

    Job DescriptionWe are seeking a highly skilled Senior Dynamic CRM Architect to join our team at N Consulting Ltd.The ideal candidate will have extensive experience in Microsoft Dynamics CRM, with a strong background in technical leadership and solution architecture.Key Responsibilities:Lead the technical design and implementation of CRM solutionsProvide...


  • London, Greater London, United Kingdom Radix Technology Solutions Full time

    About the RoleThis is a technical leadership position that involves solution design, development, and support of Dynamics CRM applications. You will be responsible for providing technical guidance to teams, leading project work streams, and ensuring that business applications meet the needs of the organization.Provide technical leadership and direction to...