Care Team Lead

1 day ago


London, Greater London, United Kingdom NHS Full time

About the Role

This is a full-time position that offers an excellent opportunity to work as part of a dedicated team providing patient-centered care in the comfort of patients' own homes. The successful candidate will join our team of professionals who prioritize dignity, comfort, and expert medical support during challenging times.

The Senior Care Worker will be responsible for coordinating and supporting an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals.

Key Responsibilities:

  • Provide support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
  • Conduct face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centered care.
  • Collaborate with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
  • Perform care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
  • Communicate regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
  • Participate in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.

Salary and Benefits:

We offer a competitive salary of £26,530 - £29,114 per annum, pro rata, plus a range of benefits including generous holiday allowance, refer a friend scheme, industry-leading training and development programmes, pension with life assurance, and cycle to work scheme.


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