Customer Service Team Member

6 days ago


Welwyn Garden City, Hertfordshire, United Kingdom Ocado Logistics Full time
Deliver Quality and Convenience

In our mission to provide an outstanding customer experience, we require a Customer Service Team Member to deliver top-quality products on time and in an efficient manner. As a key member of the Ocado Logistics team, you will play a vital role in ensuring that our customers receive their groceries at the right time.

With our automated technology, you will have pre-planned routes and pre-loaded vans, making your job easier and more efficient. You will work evenings, weekends, and weekdays, with premiums increasing your average hourly earnings to £13.00 per hour. Additionally, you can stack your earnings further with enhanced overtime to fund special occasions.

All your breaks are paid, so for every minute at work, you get paid. Our working patterns may vary, but you will receive your shift rota up to 13 weeks in advance.

We offer a shopping list of perks tailored to your lifestyle, including:

  • Company pension of up to 7% matched contributions after just 3 months
  • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
  • Hundreds of high street shopping, entertainment, and restaurant discounts
  • Life insurance coverage from day one of employment
  • 15% off your weekly shop with us
  • Loads more voluntary benefits like dental and travel insurance at discounted prices


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