Customer Service Coordinator

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom Rosscare Full time
Job Overview:
At Rosscare, we are seeking a skilled Customer Service Coordinator to join our team in Welwyn Garden City. As a key member of our WCS department, you will be responsible for creating an efficient and effective customer service/order processing department.

Main Responsibilities:
  • Process orders promptly and accurately.
  • Communicate effectively with internal staff, prescribers, and service users.
  • Schedule appointments and manifest orders within set time frames.

Requirements:
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Computer literacy with a good working knowledge of Word and Excel.

Salary and Benefits:
We offer a competitive salary of £24,252.80 per annum (£11.66 per hour), plus benefits and opportunities for career growth.

About Us:
Rosscare is a leading provider of wheelchair services, committed to delivering exceptional customer experiences.

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