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Customer Service Representative

1 month ago

Falkirk, Falkirk, United Kingdom Booker Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.

As a Customer Service Representative, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. You will be expected to maintain a positive and professional attitude, even in challenging situations.

Requirements:
  • A can-do attitude and a passion for delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Able to work flexibly, including weekends and bank holidays.
What's in it for you?
  • A competitive salary of £12.50 per hour, plus benefits.
  • The opportunity to work for a leading retail company with a strong reputation for excellence.
  • Ongoing training and development opportunities to help you grow your career.