Customer Service Representative

3 days ago


Falkirk, Falkirk, United Kingdom NEXT Full time

At NEXT, we are seeking a talented individual to join our Sales Team as an Apprentice Service Team Member. This is a fantastic opportunity for you to develop your skills and knowledge in a fast-paced retail environment.

About the Role

This role involves working as part of a dynamic team to provide outstanding service to our customers. Your top priority will be to offer excellent stock operations and support all Company policies and procedures.

Key Responsibilities
  1. Offer fast and friendly service at all times, helping customers to find the perfect products
  2. Share your passion and knowledge about our amazing products with customers
  3. Work in all areas of the store, including sales floors, stockrooms and processing deliveries
  4. Take control of your own development and growth within the company
Benefits

We offer a range of benefits to our employees, including:

  1. Recognition and rewards for doing a great job and achieving great results
  2. 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  3. 10% off most partner brands & up to 15% off Branded Beauty
  4. 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
  5. Early VIP access to sale stock
  6. Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  7. Access to fantastic discounts at our Staff Shops
  8. Sharesave scheme
  9. Access a digital GP and other free health and wellbeing services
  10. Life assurance
  11. You can register for a discounted health plan for you and your family
  12. Financial Wellbeing - Save, track and enhance your financial wellbeing
  13. Apprenticeship - Earn, learn and gain a qualification (England stores only)
  14. Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
  15. Support Networks - Access to Network Groups to empower and celebrate each other
  16. Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

$8.25 per hour, with opportunities for career progression and professional development.



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