Building Service Coordinator

3 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Cobalt Recruitment Full time

Job Title: Building Service Coordinator

Company: Cobalt Recruitment

Job Type: Full-time

Location: Milton Keynes

Job Description:

Job Summary:

We are seeking a highly skilled and experienced Building Service Coordinator to join our team at Cobalt Recruitment. As a Building Service Coordinator, you will be responsible for providing exceptional customer service to residents, ensuring the building is maintained and managed efficiently, and working closely with the Community Manager to deliver a first-class resident experience.

Key Responsibilities:

  • Face-to-Face Resident Interaction: Build strong relationships with residents, ensuring they feel welcome, safe, and at home.
  • Conducting Viewings and Tours: Provide guided tours of the building and conduct viewings for prospective residents.
  • Pre-Let Inspections and Scheduled Inspections: Conduct thorough inspections of communal areas to ensure they meet company standards.
  • Parcel Management: Log receipt and collection of customer parcels.
  • Building Security and Administration: Ensure building security and administrative tasks are completed in line with GDPR regulations.
  • Event Hosting: Arrange and host events for residents, promoting a sense of community.
  • Health and Safety: Log and report all Health and Safety tasks, ensuring a safe working environment.
  • Administrative Duties: Produce system reports and perform administrative tasks as required.

Requirements:

  • Customer-Facing Experience: Demonstrable experience in a customer-facing role, preferably in hospitality, property, or customer service.
  • Health and Safety Awareness: Awareness of H&S requirements on-site and ability to implement H&S protocols.
  • Continuous Improvement: Commitment to ongoing learning and development to improve knowledge, skills, and abilities.
  • Teamwork and Flexibility: Ability to work well in a team, with a flexible approach and dedication to meeting deadlines.
  • Communication Skills: Excellent written and verbal communication skills, including English and numeracy.
  • Software Proficiency: Proficient in common software, including Microsoft and Windows.
  • Event Experience: Experience with event planning and hosting is desirable.

What We Offer:

A permanent position with a rota system, requiring one Saturday every three weeks, with TOIL (Time Off in Lieu) provided.

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