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Building Service Coordinator
2 months ago
Job Title: Building Service Co-Ordinator
Company: Cobalt Recruitment
Location: Milton Keynes
Cobalt Recruitment is assisting a leading Build to Rent industry business in their search for a front of house hire for a luxurious BTR development in Milton Keynes.
The ideal candidate will have a professional background in property, student accommodation, hospitality, or customer service.
This role will be a pivotal member of the site/front of house team, ensuring residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one.
Key Responsibilities:
- Face-to-face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe, and at home.
- Conducting customer viewings and tours.
- Undertaking pre-let inspections and scheduled inspections of communal areas.
- Logging receipt and collection of customer parcels.
- Building security and resident administration in line with GDPR.
- Arranging and hosting events for residents.
- Logging and reporting all Health and Safety tasks.
- Administrative duties predominantly revolving around reports producing system reports.
Requirements:
- Demonstrable experience of working in a customer-facing role; hospitality/property/customer service background.
- Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site.
- Continually strives to improve knowledge, skills, and abilities to produce the best results.
- A flexible approach, dedication to working well in a team.
- Positive attitude and ability to go above and beyond for residents with little supervision.
- Proficient with common software eg Microsoft/Windows etc.
- Excellent communication skills, including written and verbal English and numeracy.
- Experience with events desirable.
This is a permanent position that works on a rota system and will require 1 Saturday every 3 weeks, that you will get TOIL for.
