Customer Experience Associate
2 days ago
Company Overview
Mueller Family McDonald's is a dynamic fast-food restaurant seeking a highly motivated and enthusiastic Customer Experience Associate to join our team. As a valued member, you will play a critical role in delivering exceptional customer experiences that exceed expectations.
Compensation
The successful candidate can expect a competitive salary of $13 per hour, plus a $2/hour attendance bonus, resulting in an estimated total hourly compensation of $15 per hour.
Job Description
- Lead the Experience: Greet customers, check in with them, and ensure they have an enjoyable visit.
- Have a Side of Smile: Help customers order their favorite McDonald's menu items and make recommendations when needed.
- Focus on the Food: Prepare and present delicious food to meet high-quality standards.
- Ensure a Memorable Visit: Maintain a welcoming, friendly, and clean restaurant environment.
- Teamwork: Work collaboratively with colleagues to achieve goals and provide excellent service.
Requirements
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Benefits
- Flexible Scheduling
- 401k with Company Match & Profit Sharing opportunities
- Health, Dental, Vision, and Telehealth options
- Free uniforms
- Years of Service Awards
- PTO and Vacation accrual
- Birthday PTO Day
- 30% Employee Discount when not working
- National discount program
- $2,500 annual tuition assistance
- Free tuition at Lackawanna College
- Additional scholarships at Keystone College and Luzerne County Community College
- Frequent incentives
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