Motoring Services Department Manager

3 days ago


Chelmsford, Essex, United Kingdom Halfords Full time
About Halfords

We're an industry leader in motoring services and electric mobility. Our team is passionate about delivering exceptional customer experiences.

As a key member of our sales floor leadership team, you'll play a crucial role in driving our business forward.

Salary and Benefits

We offer a competitive salary of £12.24 per hour, plus benefits such as store discount, employee discount, and cycle to work scheme.

Job Description

This is a unique opportunity to develop your skills and progress within our organisation. As a Department Coordinator, you'll be responsible for:

  • Supervising and coaching others to deliver market-leading standards to our customers
  • Supporting the store management team to enable exceptional service delivery
  • Maintaining a high level of customer satisfaction through effective communication and problem-solving

You'll also have some key holder responsibility and will be committed to following all in-store security and stock loss procedures.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Experience of supervising or leading a small team
  • Excellent communication and interpersonal skills
  • A track record of achieving exceptional results against sales targets
  • Ideal technical knowledge and skills in motoring or cycling, although not essential as technical training is provided
Benefits

At Halfords, we're committed to supporting your personal and professional development. You'll enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off garage bills at Halfords Autocentre
  • Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
  • A comprehensive employee wellness programme offering free support and counselling
  • Fantastic trade price bike scheme, enabling you to purchase a bike each year at a significantly reduced price
  • Life assurance and uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay
  • Health Cash Plan - claim cash back towards healthcare costs and get access to health and wellbeing services


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