Guest Service Host
4 weeks ago
Job Summary
We are seeking a highly skilled Guest Service Agent to join our team at TheSqua, a leading serviced apartment company in central London.
This role involves meeting and greeting corporate guests at our various locations, checking apartments prior to their arrival, and providing exceptional customer service.
Key responsibilities include:
- Meeting and greeting guests, checking apartments, and ensuring a smooth arrival experience
- Providing top-quality customer service to guests, responding to their queries and resolving any issues promptly
- Collaborating with colleagues to maintain high standards of service and quality
- Ensuring all IT records and systems are up-to-date and accurately maintained
- Acting as a professional ambassador for TheSqua, presenting the company in a positive and polished manner
Qualifications and Skills
Required skills and qualifications include:
- Excellent communication and interpersonal skills
- Good spoken and written English
- A positive attitude, with a strong focus on customer satisfaction
- Ability to work independently and as part of a team
- Basic IT skills and familiarity with software applications
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences. If you have a strong customer service background and a desire to work in a fast-paced, dynamic environment, please apply for this exciting opportunity.
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