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Stock Administrator, Cartier

2 months ago

London, Greater London, United Kingdom Cartier Full time
Stock Administrator Job Description

We are seeking a highly organized and detail-oriented Stock Administrator to join our team at Cartier. As a key member of our retail operations team, you will be responsible for ensuring the smooth management of our boutique stock, operations, and e-commerce orders.

Main Responsibilities

1. Daily Transaction Management & Banking Responsibilities

  • Verify the accuracy and completeness of all invoices
  • Monitor and follow up on deposits, charges, and refunds
  • Collaborate with the financial back office to resolve payment issues
  • Prepare and execute daily banking reconciliations
  • Investigate and resolve discrepancies

2. Daily Stock Management

  • Manage all stock transfers, including reception, departure, and BTQ-BTQ
  • Ensure the quality control of all stock transfers
  • Manage client reservations and consignments
  • Prepare items for display and price labeling
  • Manage omni-channel orders from a stock management perspective
  • Organize safe and understock storage

3. E-Commerce

  • Prepare e-commerce sales on a daily basis
  • Manage returns and refunds from e-commerce
  • Manage e-commerce products and clients database
  • Coordinate with the online team to ensure accurate product information
  • Communicate with clients regarding specific requests

4. Inventories & Compliance

  • Manage annual counts, cycle counts, and spot checks
  • Conduct additional inventories as requested
  • Ensure compliance with strict stock handling policies and procedures

5. Boutique Organization

  • Manage current and pending orders of valuables and non-valuables
  • Contribute to a positive and productive boutique environment
  • Participate in daily boutique operations, including opening and closing
  • Support special projects, such as transformations and pop-ups
  • Develop a deep understanding of Cartier's products, heritage, and values