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Stock Administrator, Selfridges

1 month ago

London, Greater London, United Kingdom Cartier Full time
Key Responsibilities:

As a Stock Administrator, you will be responsible for the daily management of the boutique stock, operations, compliance, and e-commerce orders. Your key responsibilities will include:

1. Daily Transaction Management & Banking Responsibilities
  • Verify the validity and details of all invoices
  • Ensure the follow-up of deposits, charges, and refunds
  • Exchange information with the financial back office
  • Solve all payment problems
  • Prepare and execute banking reconciliation between Selfridges and Cartier reports on a daily basis
  • Investigate and solve discrepancies

2. Daily Stock Management
  • Manage all stock transfers (reception, departure, BTQ-BTQ)
  • Control the quality of all stock transfers (reception and departure)
  • Manage client reservations
  • Manage consignments (daily, event, press, etc.)
  • Prepare pieces for display
  • Price labelling
  • Price changes
  • Manage all omni-channel orders from a stock management perspective
  • Manage safe and understock organization

3. E-Commerce
  • Prepare e-commerce sales on a daily basis
  • Manage returns and refunds from e-commerce
  • Manage e-commerce products & clients database
  • Coordinate with the head office online team (price change preparation, product assortment, product selection, information to correct)
  • Contact clients in case of specific requests

4. Inventories & Compliance
  • Manage the annual counts, cycle counts, and spot checks
  • Manage all additional inventories as requested (certificates, stones, etc.)
  • Ensure the application, communication, and respect of strict stock handling in line with the Group and Maison policies & procedures

5. Boutique Organization
  • Manage current and pending orders of valuables and non-valuable items
  • Contribute to a positive and productive boutique environment
  • Participate in daily life, opening, and closing of the boutique
  • Support special projects (transformation and pop-ups)
  • Develop a deep understanding of the Maison products, heritage, and values