Reservations and Sales Team Leader
5 days ago
We are seeking a highly skilled Sales Office Manager to lead our sales and reservations team at our 130-bedroom hotel in Oxfordshire/Buckinghamshire. As a key member of our team, you will be responsible for driving sales revenue, managing a team of five staff members, and providing exceptional customer service.
Key Responsibilities:
- Manage the sales and reservations office, ensuring seamless day-to-day operations
- Develop and implement effective sales strategies to drive revenue growth
- Lead and motivate a team of five staff members, providing coaching and training where needed
- Handle all inbound M&E enquiries, responding promptly to customer queries and resolving issues efficiently
Requirements:
- Proven track record of success in sales office management and reservations
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers and colleagues
- Strong technical skills, including proficiency in Opera and other relevant systems
About Us:
We are a leading recruitment agency specializing in hospitality and leisure placements. Our team of experts has extensive knowledge of the industry, and we pride ourselves on providing personalized service to our clients and candidates. If you are a motivated and ambitious individual looking for a challenging and rewarding role, we encourage you to apply.
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