Customer Service Ambassador

1 week ago


Southwold Suffolk, United Kingdom Adnams Plc Full time
About Adnams Plc

We are a leading brewery and hospitality company based in Southwold, Suffolk. Our mission is to deliver exceptional customer experiences and create memorable moments for our guests.

Job Title: Front of House Assistant

We are seeking a friendly and enthusiastic individual to join our Front of House team as a Front of House Assistant. As a key member of our team, you will be responsible for delivering outstanding customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:
  • Meet and greet customers with a smile and provide a warm welcome
  • Set and clean tables and service areas to ensure a clean and tidy environment
  • Take orders and serve food and drinks with a smile
  • Liaise with the kitchen team to ensure a smooth service
  • Work collaboratively with the team to deliver exceptional customer experiences
What We Offer:
  • Competitive hourly rate: £11.44 (21+), £11.00 (18-20), £9.00 (Under 18)
  • Company pension scheme
  • Life assurance
  • Share incentive plan
  • 28 days holiday
  • Career development opportunities
  • Wellbeing programmes
  • Fabulous employee discounts
  • TIPS
Requirements:
  • Previous experience in a pub, restaurant, or hotel environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and use initiative
  • Flexibility to work a variety of shifts, including bank holidays and weekends
What's in it for you?

As a Front of House Assistant at Adnams Plc, you will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer experiences and creating memorable moments for our guests. You will also have access to a range of benefits, including competitive pay, company pension scheme, and career development opportunities.



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