Customer Service Associate
3 weeks ago
**About the Role:**
We are looking for a Customer Service Associate - Apprenticeship to join our team at NFU Mutual. As an apprentice, you will be responsible for providing first-class service to our customers and developing your skills in the insurance industry.
**Key Tasks:**
- Support agency partners and their clients by managing renewals, administration, and policy processing.
- Handle customer inquiries, quotations, and sales tasks with a positive attitude.
- Identify and recommend suitable products to ensure complete client protection.
**What You Need to Succeed:**
- Excellent communication and IT skills, particularly in Microsoft Office.
- Previous commercial insurance experience is beneficial but not necessary, as comprehensive training is provided.
- A minimum of 5 GCSEs (or equivalent) including Maths and English or equivalent experience.
**Our Benefits Package Includes:**
- A competitive salary of £18,000 per annum.
- Extensive training in a supportive environment.
- Company pension.
- Financial planning services.
- Free on-site parking.
- Holiday allowance - 25 days per annum.
- Access to NFU member discounts.
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