Insurance Customer Service Specialist
2 days ago
We are seeking a highly skilled Insurance Customer Service Specialist to join our team at NFU Mutual Agency. This is a fantastic opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service, managing renewals, and processing general insurance policies.
About the Role- Managing renewal books, administration, and policy processing for clients.
- Handling general enquiries, new quotations, policy alterations, sales tasks, and administration with a proactive attitude.
- Identifying and advising on a wide range of products to ensure clients are fully protected.
- Minimum 5 GCSE's (or equivalent) including Maths and English or equivalent experience.
- Strong IT skills, especially Microsoft Office, and ability to adapt to new systems.
- Excellent communication and relationship-building skills, both written and verbal.
- A competitive salary of £25,000 - £30,000 per annum.
- Company pension scheme.
- Financial planning services.
- Free on-site parking.
- Holiday allowance - 25 days per annum.
- Access to NFU member discounts.
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