Customer Service Representative

7 hours ago


Kendal, Cumbria, United Kingdom Home Group Limited Full time
Bank Housing Concierge - Waking Night

Kendal location available.

We are seeking a Customer Service Representative to provide exceptional support and service to our clients. As a key member of our housing team, you will be responsible for delivering high-quality customer experiences and ensuring seamless service delivery.

About the Role
  • Provide customer-centric service and support via phone, email, and face-to-face interactions.
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to ensure excellent service delivery.
Key Responsibilities

You will have the opportunity to work collaboratively with our team to deliver exceptional results and make a positive impact on our clients' lives.

  • Work independently and as part of a team to achieve shared goals.
  • Communicate effectively with clients and colleagues to ensure smooth service delivery.
  • Demonstrate empathy and understanding of client needs.
What We Offer
  • A competitive hourly rate of £12.00 per hour.
  • Flexible work hours to suit your needs.
  • Weekly pay and an excellent benefits package.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • High level of empathy and understanding of client needs.
Benefits

This is an exciting opportunity to make a difference in people's lives while earning a competitive income. If you are passionate about delivering exceptional customer service, we encourage you to apply.



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