Client Relationship Specialist
3 days ago
About Everpool Recruitment:
We are a leading recruitment agency operating in the UK, specializing in placing top talent with forward-thinking businesses.
Our mission is to deliver exceptional recruitment services that make a tangible difference to our clients' success.
The Position:
This is an excellent opportunity to join our team as an Account Manager and take responsibility for a portfolio of key clients.
You will be responsible for building and maintaining strong relationships with clients, ensuring they receive exceptional service and support.
Key Responsibilities:
- Build and maintain strong relationships with clients, ensuring excellent service delivery.
- Collaborate with technical teams, service desk staff, and sales professionals to ensure seamless service delivery.
- Identify opportunities to upsell or cross-sell additional services to clients.
- Resolve client concerns promptly and efficiently.
About You:
We are seeking a highly skilled and experienced professional to join our team.
Excellent communication and interpersonal skills, along with strong analytical and problem-solving skills, are essential for this role.
Requirements:
- Proven experience in account management, preferably within the IT, MSP, or ISP space or a similar field.
- Strong understanding of sales principles and practices.
- Ability to work under pressure and meet deadlines.
- Confident and proactive approach to working with clients.
Salary and Benefits:
The estimated salary for this role is £52,000 - £62,000 per annum, depending on experience.
Additional benefits include career development opportunities, a clear progression path, company pension scheme, private healthcare, 25 days annual leave, and an annual bonus scheme.
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