Client Relationship Specialist
3 days ago
We are seeking a skilled Client Relationship Specialist to build and maintain strong client relationships, ensuring satisfaction, loyalty, and business growth.
Role OverviewAs a key member of our team, you will be responsible for cultivating long-term relationships with clients, serving as their primary point of contact. Your role will involve conducting consultations to understand client needs and providing tailored solutions.
About You- You have a strong understanding of vendor management expertise to optimize supplier relationships.
- You are knowledgeable about payment security standards (e.g., PCI DSS) and regulatory compliance in the gaming industry.
- You possess proficiency in risk management, market research, and strategic thinking.
- Cultivate strong, long-term relationships with clients, serving as their main point of contact.
- Conduct consultations to understand client needs and provide tailored solutions.
- Analyze feedback and data to identify improvement opportunities.
- Develop strategies to maximize client satisfaction and drive revenue.
- Collaborate across teams to align offerings with client needs.
- Identify and act on upselling and cross-selling opportunities.
- Address client concerns proactively, ensuring a seamless experience.
- Stay updated on market trends, industry regulations, and competitor activities.
- Maintain accurate records of interactions using CRM tools.
We estimate your annual salary to be around $80,000 - $100,000, depending on your location and experience.
Benefits- A regular bonus
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support
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